Lead - HR Operational Excellence

elanco; Poland; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Sports cards

Private medical care

Life insurance

Flexible working hours

Open and inclusive environment

Job summary

Elanco in Warsaw, Poland, seeks a Lead, HR Operational Excellence to modernize HR service delivery by blending Lean methodologies with AI-enabled workflows. You will work with Global Process Owners and HR Business Partners to streamline processes and deploy AI agents across HR tasks, ensuring lean, human-centered operations.

The role requires Lean/Six Sigma expertise, a Bachelor's degree, and the ability to translate AI concepts for HR leaders.

Qualifications

• Education: Bachelor's Degree or equivalent.
• LEAN or Six Sigma experience with leading complex, multi-stakeholder rollouts.
• Strong understanding of the HR lifecycle and practical experience with LLMs (e.g., GPT-4, Gemini) including prompt engineering.

Responsibilities

• Collaborate with Global Process Owners (GPOs) and HRBPs to identify operational friction points and lead Value Stream Mapping sessions to optimize HR processes.
• Prototype and deploy AI agents within the ElancoGPT ecosystem to handle HR workflows, policy queries, and data processing.
• Champion an AI-first mindset and create intelligent, autonomous workflows.
• Apply LEAN tools to ensure processes are optimized before applying technology.
• Lead high-visibility projects and pilots using agile methods to drive rapid improvements.

Skills

LEAN/Six Sigma

AI/LLMs

Prompt engineering

Project management

Stakeholder management

Education

Bachelor's Degree or equivalent

Tools

Low-code/No-code tools

ELANCO AI tooling

Job description

At Elanco (NYSE: ELAN) - it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better - join our team today!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco Healthy Purpose™ - to advance the health of animals, people, the planet, and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better - join our team today!

Your Role: Lead, HR Operational Excellence

As the Lead, HR Operational Excellence, you will modernize and optimize HR service delivery across the enterprise by bridging traditional Continuous Improvement (CI) with technology. In this role, you will partner with Global Process Owners and HR Business Partners to streamline processes and partner with HRIS on workflows build AI Agents or identify other technology opportunities to automate complex tasks, ensuring HR operations are LEAN-optimized, human centric and tech enabled.

Your Responsibilities:

• Collaborate with Global Process Owners (GPOs) and HRBPs to identify operational friction points and lead Value Stream Mapping sessions to optimize HR processes.
• Prototype and deploy AI agents within the ElancoGPT ecosystem to handle HR workflows, policy queries, and data processing.
• Championing an AI-first mindset, moving beyond simple automation to create intelligent, autonomous agentic solutions and intelligent workflows.
• Apply LEAN tools such as Kaizen, Root Cause Analysis, and Standard Work to ensure processes are optimized before applying technology.
• Lead high-visibility special projects and technology pilots using agile techniques to drive rapid results and iterative improvements.

What You Need to Succeed (minimum qualifications):

• Education: Bachelor's Degree or equivalent level of experience.
• Experience: Significant experience in LEAN or Six Sigma methodologies and a proven track record of leading complex, multi-stakeholder project rollouts.
• Strong understanding of the HR lifecycle and practical experience with LLMs (e.g., GPT-4, Gemini) including prompt engineering and agent logic.

What will give you a competitive edge (preferred qualifications):

• LEAN or Six Sigma Green Belt certification or higher.
• Experience with low-code or no-code agent-building tools and structuring logic for AI agents.
• Proven ability to influence without authority and gain buy-in for process changes from senior stakeholders.
• Exceptional ability to translate technical AI jargon into accessible, value-based language for HR leaders.
• Demonstrated analytical mindset with expertise in using data to identify trends and validate the success of process interventions.

Additional Information:

Travel: Less than 25%

Location: Warsaw, Poland

We offer:

• Career at one of the leading global animal healthcare companies.
• Office located in the center of Warsaw (Rondo Daszynkiego).
• Extra days off.
• Flexible working hours.
• Sports cards (Multisport), private medical care, life insurance.
• Open and inclusive environment which is supportive and welcoming of all diversity strands.
• Animal-Friendly office.
• Theatre tickets discounts.
• Language learning platform.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. All decisions involve a human reviewer. For more informatio