Account Manager – iGaming (Remote or Warsaw)

Recruiter4you; Kraków; A distancia; PLN 120.000 - 180.000; Jornada completa

Descripción de la vacante

Recruiter4you is partnering with a fast-growing digital marketing company that handles multiple international iGaming brands. They are seeking an Account Manager to oversee a portfolio of clients and be the primary point of contact.

You’ll develop strong relationships, translate client goals into briefs for internal teams, and present performance insights. The role offers remote work with Warsaw option and a dynamic international team.

Formación

• 3+ years in account management, client services or customer success.
• Experience in digital marketing, performance marketing or iGaming.
• Strong relationship-building and stakeholder management skills.
• Excellent verbal and written communication.
• Confident presenting performance results and recommendations.
• Familiarity with metrics: FTD, CPA, CAC, ROAS, CTR, conversions.
• Highly organized, proactive, able to juggle multiple clients.
• Experience in iGaming, sportsbook, casino or sweepstakes preferred.

Responsabilidades

• Manage and grow relationships with international iGaming clients.
• Be the main point of contact for day-to-day communication.
• Translate client goals into clear briefs for internal teams.
• Present campaign performance and insights.
• Manage timelines, deliverables, scope and results.
• Handle client feedback and escalations with internal teams.
• Identify opportunities to improve satisfaction, retention and growth.
• Explore opportunities to expand across services and markets.
• Collaborate with Performance Project Managers and specialists.

Conocimientos

Account management

Client services

Digital marketing

iGaming

Relationship building

Communication

Performance metrics

Commercial mindset

Organisational skills

Stakeholder management

Descripción del empleo

Location: Remote or Warsaw, Poland

We are recruiting on behalf of a client, a fast-growing performance-driven digital marketing company working with multiple international iGaming brands across multiple markets.

They are looking for an experienced Account Manager to manage a portfolio of international iGaming clients and act as their main point of contact.

This is a great opportunity for someone with strong client management and commercial skills who enjoys working in a fast-paced, international environment.

What You’ll Do

• Manage and develop strong relationships with a portfolio of international iGaming clients.
• Act as the main point of contact for day-to-day communication, meetings and follow-ups.
• Understand client goals, requirements and challenges and translate them into clear briefs for internal teams.
• Present campaign performance and turn data into clear, commercially relevant insights.
• Manage expectations around timelines, deliverables, scope and results.
• Handle client feedback and escalations, working closely with internal teams to resolve issues.
• Proactively identify opportunities to improve client satisfaction, retention and account growth.
• Identify opportunities to expand cooperation across additional services, markets and projects.
• Work closely with Performance Project Managers and specialist teams.

Requirements

• 3+ years of experience in Account Management, Client Services or Customer Success.
• Experience within digital marketing, performance marketing or iGaming.
• Strong relationship-building and stakeholder management skills.
• Excellent verbal and written communication skills.
• Confident presenting performance results and business recommendations.
• Good understanding of metrics such as FTD, CPA, CAC, ROAS, CTR and conversion rate.
• Strong commercial mindset with a focus on client retention and growth.
• Highly organised, proactive and comfortable managing multiple clients and priorities.
• Previous experience within iGaming, sportsbook, casino or sweepstakes is strongly preferred.