Senior Account Manager

Netguru; Poland; On-site; PLN 134,000 - 212,000; Full time

Benefits offered by this job

Multisport card

Private health insurance

Life insurance

Remote work allowance PLN 175 monthly

Apple product discounts

Team workshops & events

Job summary

Netguru is seeking a Senior Account Manager to lead executive relationships and governance for assigned clients in a Europe-focused portfolio. You will drive multi-service adoption across product design, engineering, AI enablement, DevOps, and managed services, building trusted partnerships and delivering strategic growth.

You will create annual Account Business Plans with revenue targets, pursue expansion opportunities through reviews and market intel, and coordinate with deal desk and delivery

Qualifications

• At least 5 years of industry-specific business development experience.
• Proven track record managing enterprise accounts for Tier-1/2 IT services or product engineering.
• Experience selling across Europe including UK, Middle East, North America.
• Strong experience in multi-stakeholder deal pursuits and negotiations.
• Excellent written and spoken English (CEFR C1+); Polish not required.
• Ability to plan and execute strategies for selling new services.

Responsibilities

• Manage executive relationships and account governance for assigned clients.
• Drive multi-service adoption across product design, product engineering, AI enablement, DevOps, quality engineering, and managed services.
• Build and execute annual Account Business Plans with revenue targets, pursuit roadmaps, and relationship mapping.
• Identify whitespace and expansion opportunities through business reviews, market intel, and internal delivery insights.
• Lead pursuit orchestration for large-scale engagements and RFPs, collaborating with deal desk, solution architects, and delivery leaders.
• Track client satisfaction, resolve escalations, and ensure commercial performance.

Skills

Relationship management

Enterprise accounts

Solution-led selling

Multi-stakeholder management

English proficiency (CEFR C1+)

Negotiation skills

Strategy development

Job description

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

We are looking for (Senior Account Manager) to join our Team!

Salary ranges:

• PLN 12 000 - 19 000 monthly gross (Contract of employment)
• PLN 14 400 - 22 800 monthly before tax (Long-term contract (B2B)).

What will you do as Senior Account Manager?

• Manage executive relationships and account governance for assigned clients
• Drive multi-service adoption across product design, product engineering, AI enablement, DevOps, quality engineering, and managed services
• Build and execute annual Account Business Plans, including revenue targets, pursuit roadmaps, and relationship mapping
• Proactively identify whitespace and expansion opportunities through business reviews, market intel, and internal delivery insights
• Lead pursuit orchestration for large-scale engagements and RFPs, collaborating with deal desk, solution architects, and delivery leaders
• Track client satisfaction, resolve escalations, and ensure commercial performance

Requirements

• At least 5 years of relevant, similar industry-specific experience in business development
• Proven track record in managing enterprise accounts for Tier-1/2 IT services or product engineering companies
• Exposure to selling across Europe with additional experience in UK, Middle East, and North America markets
• Strong experience in solution-led selling, multi-stakeholder management, and large deal pursuits
• Deep understanding of enterprise transformation drivers in industries like BFSI, Retail, Manufacturing, and High-Tech
• Impressive written and verbal communication skills and interpersonal abilities.
• Strong negotiations skills.
• Proven ability to plan and execute a strategy for selling new services.
• Excellent command of written and spoken English (CEFR C1+), Polish not required

Benefits

Perks & benefits:

• UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences:
  • Multisport card,
  • Private health insurance package,
  • Life insurance,
  • And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.)
• UoP (CoE): PLN 175 monthly lump sum (ryczałt) for remote employees
• B2B: Discounts on Apple products
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions

At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!