Senior Business Analyst

Netguru; Poland; On-site; PLN 134,000 - 254,000; Full time

Benefits offered by this job

Multisport card

Private health insurance

Life insurance

Remote work lump sum

Job summary

Netguru is seeking a Senior Business Analyst to drive end-to-end discovery, translate business needs into testable requirements, and map complex processes. You will partner with executive and technical teams to design scalable solutions and guide presales activities.

You will validate feasibility, oversee BPMN/UML mapping, and ensure delivery aligns with business ROI, while collaborating across ERP, CRM, CMS, and data platforms.

Qualifications

• 5+ years in IT / Technical BA roles across multiple industries.
• Proven track record in enterprise-scale, multi-system integration projects.
• Strong background in digital product delivery from discovery to launch.
• Experience in solution discovery, concept development, and presales activities.

Responsibilities

• Run end-to-end discovery from stakeholder interviews to technical deep dives.
• Map processes and systems (BPMN, UML) to spot gaps and optimisation opportunities.
• Identify integration points across ERP, CRM, CMS, APIs, data platforms.
• Lead requirements capture in presales and RFP processes; shape proposals.

Skills

Agile frameworks

BPMN/UML

Stakeholder management

SQL

Power BI

English (C1+)

JIRA

Confluence

Miro

Lucidchart

Tools

JIRA

Confluence

Miro

Lucidchart

Job description

• Agile frameworks (Scrum, SAFe, Kanban)

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

What will you do as Senior Business Analyst?

Discovery & Requirements

• Run end-to-end discovery - from stakeholder interviews to technical deep dives
• Turn business needs into clear, testable, and prioritised requirements
• Map processes and systems (BPMN, UML) to spot gaps and optimisation opportunities
• Identify integration points across complex enterprise landscapes (ERP, CRM, CMS, APIs, data platforms)

Technical & Solution Analysis

• Collaborate with EMs and Tech Leads to shape scalable, future-proof architectures
• Validate technical feasibility, security, compliance, and cost-effectiveness
• Decompose complex solutions into deliverable, trackable increments

Presales & Client Engagement

• Lead requirements capture in presales and RFP processes
• Shape solution proposals with Delivery & Engineering
• Build credibility with C-level and technical teams by linking technology to business impact

Value & Delivery Alignment

• Ensure delivery outcomes match intended business results
• Use analytics and data to validate ROI
• Drive continuous improvement of delivered solutions

Salary ranges:

• PLN 12 000 - 19 000 monthly gross (Contract of employment)
• PLN 14 400 - 22 800 monthly before tax (Long-term contract (B2B))

Requirements

• Experience
• 5+ years in IT / Technical BA roles across multiple industries
• Proven track record in enterprise-scale, multi-system integration projects
• Strong background in digital product delivery from discovery to launch
• Proven experience in solution discovery, concept development, and presales activities, including business analysis, process design, workshop facilitation, and translating business needs into viable solution concepts
• Mastery of BPMN/UML and process mapping
• Solid understanding of APIs, microservices, integration patterns
• Ability to read and validate technical documentation (API specs, DB schemas)
• Hands-on with SQL (PostgreSQL/MySQL) and data analysis basics
• Familiarity with analytics tools (Power BI, GA4, Looker)
• Elite-level facilitation and communication - from exec boardroom to dev standup
• Ability to simplify complexity without losing detail
• Skilled in writing user stories, acceptance criteria, and backlog refinement
• Stakeholder management in high-pressure, multi-party environments
• An excellent command of written and spoken English (C1+)
• Agile frameworks (Scrum, SAFe, Kanban)
• JIRA, Confluence, Miro, Lucidchart

Benefits

• UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences:
• Multisport card,
• Private health insurance package,
• Life insurance,
• And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.)
• UoP (CoE): PLN 175 monthly lump sum (ryczałt) for remote employees
• B2B: Discounts on Apple products
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions

At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!