Senior Account Executive

Nextens; Warszawa; Hybride; PLN 103 000 - 191 000; Plein temps

Résumé du poste

LexisNexis Risk Solutions is seeking a Senior Account Executive in Warsaw to drive customer success and revenue growth within a strategic portfolio. You’ll manage renewals, expand usage, and act as a trusted advisor to key accounts.

This role blends in‑office collaboration with hybrid flexibility, requiring fluency in English and Russian and a client‑facing mindset to deliver outstanding service.

Join a global FTSE 100 company known for risk solutions and market leadership.

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal and revenue targets.
• Strong communication and relationship-building skills.
• Proactive, empathetic, and able to resolve customer issues effectively.
• Highly organised and detail-oriented with the ability to manage multiple priorities.
• Strong analytical and problem-solving skills to identify trends and opportunities.
• Fluency in English and Russian is mandatory.
• Experience using CRM systems (Salesforce preferred).
• Background in account management or client-facing roles with senior stakeholders.
• Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN).

Responsabilités

• Manage a portfolio of existing customers, acting as their main point of contact.
• Build strong, long-term relationships to ensure satisfaction and retention.
• Own the full renewal cycle, ensuring timely and accurate contract renewals.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Monitor account health, spot risks early, and take proactive action.
• Deliver onboarding and tailored product training to new and existing users.
• Coordinate with internal teams to solve issues and support a seamless customer experience.
• Maintain accurate CRM records, forecasts, and opportunity updates.
• Provide regular updates to leadership on performance and account activity.

Connaissances

Account management

Relationship building

Renewals management

Sales negotiation

CRM experience (Salesforce)

Analytical skills

Cross-functional collaboration

Proactive problem solving

Outils

Salesforce

Description du poste

Senior AccountExecutive

Location:

Warsaw(hybrid/minimumtwiceaweekintheoffice)

Languages:

Fluency in both English and Russian is mandatory

Aboutthebusiness:

LexisNexisRiskSolutionsistheessentialpartnerintheassessmentofrisk.WithinourBusinessServicesvertical,weofferamultitudeofsolutionsfocusedonhelpingbusinessesofallsizesdrivehigherrevenuegrowth,maximizeoperationalefficiencies,andimprovecustomerexperience.OursolutionshelpourcustomerssolvedifficultproblemsintheareasofAnti-MoneyLaundering/CounterTerroristFinancing,IdentityAuthentication&Verification,FraudandCreditRiskmitigationandCustomerDataManagement.YoucanlearnmoreaboutLexisNexisRiskatthelinkbelow,https://risk.lexisnexis.com/.

AboutourTeam:

Areyoulookingtojoinanindustry-leadingsalesorganisation?OursalesteambasedinLondonisdedicatedtopartneringwithorganisationstoaddressandsolvecomplexriskproblems.Youwillbejoiningahigh-performancesalesteaminabusinessenjoyingsignificantgrowth,aglobalFTSE100companyandwellrenownedinthemarket.

Abouttherole:

As a Senior AccountExecutive atLexisNexisRiskSolutions,youwillplayakeyroleindrivingcustomersuccess,retention,andrevenuegrowthwithinyourassignedportfolio.You’llmanageabookofexistingcustomersthroughouttheirlifecycle,ensuringtimelyrenewalswhileproactivelyidentifyingopportunitiestoexpandusage,increaselicences,andintroduceadditionalproducts.

You’llactasatrustedadvisortoyourclients,buildingstrongrelationshipsatalllevelsanddevelopingadeepunderstandingoftheirneeds.Throughregularengagement,training,andongoingaccountmanagement,you’llhelpcustomersmaximisethevalueofoursolutionswhileprotectingandgrowingrecurringrevenue.

Workingcloselywithinternalteams,you’llcoordinateaseamlesscustomerexperienceandcontributetotheoverallcommercialsuccessoftheterritory.Ifyou’reproactive,detail‑oriented,andpassionateaboutdeliveringexceptionalcustomeroutcomes,thisroleoffersafantasticopportunitytomakeameaningfulimpact.

Responsibilities:

• Manageaportfolioofexistingcustomers,actingastheirmainpointofcontact
• Buildstrong,long‑termrelationshipstoensurehighsatisfactionandretention
• Ownthefullrenewalcycle,ensuringtimelyandaccuratecontractrenewals
• Ownthefullrenewalcycle, Identifyandqualifyupsellandcross‑sellopportunitiestodriveincrementalrevenue
• Monitoraccounthealth,spotrisksearly,andtakeproactiveaction
• Deliveronboardingandtailoredproducttrainingtonewandexistingusers
• Coordinatewithinternalteamstoresolveissuesandsupportaseamlesscustomerexperience
• MaintainaccurateCRMrecords,forecasts,andopportunityupdates
• Provideregularupdatestoleadershiponperformanceandaccountactivity

Requirements:

• Provenabilitytomanageaportfolioofcustomersandmeetrenewalandrevenuetargets
• Strongcommunicationandrelationship‑buildingskills,includingconfidentphoneengagement
• Proactive,empathetic,andabletoresolvecustomerissueseffectively
• Highlyorganisedanddetail‑oriented,withtheabilitytomanagemultiplepriorities
• Stronganalyticalandproblem‑solvingskillstoidentifytrendsandopportunities
• Adaptableandabletocollaborateeffectivelywithcross‑functionalteams
• Results‑driven,withafocusoncustomersatisfactionandcommercialgrowth
• Fluency in both English and Russian is mandatory
• ExperienceusingCRMsystems(Salesforcepreferred)
• Backgroundinaccountmanagementorclient‑facingroleswithseniorstakeholders
• Familiaritywithstructuredsalesmethodologies(e.g.,MEDDPICC,SPIN)

Workingforyou:

Weknowthatyourwellbeingandhappinessarekeytoalongandsuccessfulcareer.

LearnmoreabouttheLexisNexisRiskteamandhowwework here.

We are delighted to offer country specific benefits.

Primary Location Base Pay Range:

Poland - EL Warsaw zł102,800 - zł190,900. Total Target Cash Range: zł118,300 - zł219,700.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

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