Seasonal Customer Service Intern — Training + Discounts

Douglas; Warszawa; Sur place; PLN 36 000 - 58 000; Temps partiel

Avantages offerts par ce poste

Holiday-season contract

Employee discounts on products

Friendly team atmosphere

Résumé du poste

Douglas Poland is seeking friendly customer service representatives to support our online store customers. You will handle inquiries by phone and email, assist with the Douglas Card Loyalty Programme, and contribute to a positive shopping experience at the busy holiday season.

This temporary civil-law contract runs until December 2026. We offer a great team atmosphere, mutual support, product discounts, and hands-on training so you can gain your first professional experience in retail.

Qualifications

• Communicative, open-minded and positive person.
• Availability to work shifts Mon–Fri 8:00–20:00 and 1–2 Saturdays per month.

Responsabilités

• Providing customer service by phone and email to customers of the online store, Douglas perfumeries, and the Douglas Card Loyalty Programme.
• Handling requests related to the Douglas Card.
• Resolving customer issues, including complaints and claims.
• Ensuring a high standard of customer service and customer satisfaction.

Connaissances

Communicative

Open-minded

Positive

Description du poste

Douglas Poland is seeking friendly customer service representatives to support our online store customers. You will handle inquiries by phone and email, assist with the Douglas Card Loyalty Programme, and contribute to a positive shopping experience at the busy holiday season.

This temporary civil-law contract runs until December 2026. We offer a great team atmosphere, mutual support, product discounts, and hands-on training so you can gain your first professional experience in retail.