Salesforce Product Owner – Service Cloud & Strategy

Sii Poland; Piła; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a Product Owner/Manager to combine Salesforce Service Cloud expertise with a strong business mindset. In an international environment, you will develop and enhance key solutions that improve experiences for employees, managers, and operational teams.

You will work with stakeholders to define priorities, translate needs into requirements, manage backlogs, contribute to vision and roadmap, and help drive adoption of new features across countries.

Qualifications

• 4+ years in Product Owner/Product Manager/Business Analyst or Salesforce consultant with a strong business focus.
• Hands-on experience with Salesforce Service Cloud.
• Ability to manage backlogs, priorities, and collaborate with multiple stakeholder groups.

Responsibilities

• Own the development and continuous improvement of Salesforce-based products, with a focus on Service Cloud.
• Manage the product backlog and define priorities in collaboration with business stakeholders.
• Contribute to product vision, roadmap planning and long-term development strategy.
• Analyze user needs and translate them into business and functional requirements.
• Communicate effectively with stakeholders across functions and countries.
• Monitor product usage, gather user feedback and identify opportunities for improvement.
• Coordinate the implementation of new features and support change adoption initiatives.

Skills

Product ownership

Stakeholder management

Agile methodologies

Salesforce Service Cloud

Backlog management

Requirements gathering

Workshop facilitation

Cross-functional collaboration

Tools

SOQL

Job description

Sii Poland is seeking a Product Owner/Manager to combine Salesforce Service Cloud expertise with a strong business mindset. In an international environment, you will develop and enhance key solutions that improve experiences for employees, managers, and operational teams.

You will work with stakeholders to define priorities, translate needs into requirements, manage backlogs, contribute to vision and roadmap, and help drive adoption of new features across countries.