Salesforce Product Owner — Service Cloud & Strategy

Sii Poland

Katowice

On-site

PLN 130,000 - 170,000

Full time

3 days ago

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Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of trainings

MySii app

Job summary

Sii Poland in Katowice is seeking an experienced Product Owner/Manager to combine Salesforce expertise with a strong product and business mindset. You will develop and enhance Salesforce-based solutions to improve experiences for employees, managers and operations in an international setting.

You will work with business stakeholders to bring structure to complex processes, prioritise requirements and translate user needs into practical solutions, guiding strategy, roadmaps and backlog management

Qualifications

Minimum 4 years in a Product Owner, Product Manager, Business Analyst, or Salesforce Consultant role with a strong business focus.
Hands‑on experience with Salesforce Service Cloud.
Proven ability to manage backlogs, prioritize requirements, and collaborate with multiple stakeholder groups.
Experience facilitating workshops, gathering requirements, and defining business solutions.
Ability to bridge the gap between business stakeholders and technology teams.
Solid understanding of Agile methodologies and practical experience with product teams.
Excellent English and Polish communication skills for international collaboration.

Responsibilities

Own the development and continuous improvement of Salesforce-based products, with a strong focus on Salesforce Service Cloud.
Manage the product backlog and defining priorities in collaboration with business stakeholders.
Contribute to product vision, roadmap planning and long-term development strategy.
Analyze user needs and translating them into business and functional requirements.
Communicate effectively with stakeholders across different functions and countries.
Monitor product usage, gathering user feedback and identifying opportunities for improvement.
Coordinate the implementation of new features and supporting change adoption initiatives.