Salesforce Product Owner — Service Cloud & Strategy

Sii Poland; Wrocław; On-site; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland seeks a Product Owner with strong Salesforce Service Cloud experience to drive product development in an international setting. You will own the roadmap, manage backlogs and translate user needs into practical requirements, working closely with stakeholders across functions and countries.

The role emphasizes strategic thinking, cross‑team collaboration, and effective change management, with fluent English and Polish communications guiding stakeholder alignment.

Qualifications

• Minimum 4 years of experience in a Product Owner, Product Manager, Business Analyst, or Salesforce Consultant role with a strong business focus
• Hands‑on experience with Salesforce Service Cloud
• Proven ability to manage backlogs, prioritize requirements, and collaborate with multiple stakeholder groups
• Experience facilitating workshops, gathering requirements, and defining business solutions
• Ability to bridge the gap between business stakeholders and technology teams
• Solid understanding of Agile methodologies and practical experience working with product teams
• Excellent English and Polish communication skills, enabling effective collaboration in an international environment

Responsibilities

• Owning the development and continuous improvement of Salesforce-based products, with a strong focus on Salesforce Service Cloud
• Managing the product backlog and defining priorities in collaboration with business stakeholders
• Contributing to product vision, roadmap planning and long-term development strategy
• Analyzing user needs and translating them into business and functional requirements
• Communicating effectively with stakeholders across different functions and countries
• Monitoring product usage, gathering user feedback and identifying opportunities for improvement
• Coordinating the implementation of new features and supporting change adoption initiatives

Skills

Product Owner

Backlog management

Stakeholder collaboration

Agile methodologies

Bilingual English/Polish communication

Tools

Salesforce Service Cloud

SOQL basics

Job description

Sii Poland seeks a Product Owner with strong Salesforce Service Cloud experience to drive product development in an international setting. You will own the roadmap, manage backlogs and translate user needs into practical requirements, working closely with stakeholders across functions and countries.

The role emphasizes strategic thinking, cross‑team collaboration, and effective change management, with fluent English and Polish communications guiding stakeholder alignment.