Sales Team Lead (US Market)

Crystalia Glass; Warszawa; À distance; PLN 180 000 - 360 000; Plein temps

Avantages offerts par ce poste

Full-time remote role

B2B contract

Fixed salary plus bonuses

Ownership of sales function

Work with international team and US/US

Résumé du poste

Crystalia Glass LLC, a US-based glass solutions provider, is seeking a Sales Manager to own sales execution, CRM operations, inbound leads, and team development in a high-volume environment.

You will lead a 5+ person sales team, coaching and recruiting to optimize the funnel and drive revenue, with a focus on US-based clients. This is a hands-on leadership role in a remote-friendly setup with B2B clients.

Qualifications

• 7–10 years of relevant sales experience with strong sales execution and revenue growth.
• At least 2 years of managerial experience leading and developing sales teams.
• Proven ownership of targets, pipelines, and performance in sales roles.
• Strong hands-on experience with CRM systems (HubSpot or similar) including daily operations and reporting.
• Experience managing inbound sales, preferably in a B2C or high-volume environment.
• Experience leading teams of 5+ Sales Reps.
• Fluent English (working with US-based clients).
• High level of involvement in day-to-day sales operations.

Responsabilités

• Own and optimize CRM and sales operations, including pipeline structure and lead lifecycle.
• Enforce CRM discipline through training, audits, and corrective actions.
• Drive performance with structured reporting and dashboards to improve funnel efficiency.
• Lead and develop the sales team; provide coaching and performance reviews.
• Recruit and train new team members to align with company values.
• Manage high-volume inbound lead flow and optimize lead distribution.
• Own call quality and communication standards for US clients; coach on objection handling.
• Lead analytics on conversion, close rate, deal value, speed to lead, and revenue per rep.
• Proactively identify and solve problems; drive improvements in sales processes.

Connaissances

Sales leadership

CRM & data analytics

Team management

Inbound sales

English fluency

US client handling

Outils

HubSpot CRM

CRM software

Description du poste

Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.

The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.

We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.

The Role

This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.

Responsibilities

CRM & Sales Operations

• Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
• Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.
• Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.

Team Leadership & Development

• Lead and develop the sale team
• Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
• Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities

Inbound Lead Management

• Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
• Continuously optimize lead distribution to maximize efficiency, conversion, and team performance.

Call Quality & Communication Standards

• Own call quality and communication standards, with calls as the primary channel for US-based clients.
• Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email.

Performance & Analytics

• Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
• Design and execute data-backed initiatives to improve conversion and overall sales performance.

Proactivity & Continuous Improvement

• Proactively identify and solve problems, taking full ownership even with limited resources.
• Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact.

Requirements

• 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth.
• At least 2 years of managerial experience, leading and developing sales teams.
• Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance.
• Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control.
• Experience managing inbound sales, preferably in a B2C or high-volume environment.
• Experience leading teams of 5+ Sales Reps.
• Strong analytical mindset with the ability to make data-driven decisions.
• Experience with call-based sales models.
• Fluent English (working with US-based clients).
• High level of involvement in day-to-day sales operations.

Nice-to-Have

• Experience scaling inbound sales teams.
• Proven success improving conversion rates.
• Familiarity with call tracking and call scoring tools.
• Background in fast-growing or high-volume sales environments.

Benefits

What We Offer

• Full-time, remote role (8:30 AM – 5:00 PM EST).
• B2B contract.
• Fixed salary plus performance-based bonuses.
• Real ownership of the sales function in a scaling U.S. business.
• Opportunity to work with a professional international team and prestigious U.S. clients.