Sales Specialist - Croatian or Polish speaking

marta; Województwo pomorskie; Hybrid; PLN 148,683 - 191,164; Full time

Benefits offered by this job

21-26 days of vacation

Flexible home office policy

Vibrant company events

Career development opportunities

Job summary

marta is seeking a Sales Specialist based in Gdansk, Poland, to manage a client base effectively without cold calling. This role enables you to make a significant social impact while enjoying flexibility, as you can work remotely from anywhere in Poland. Ideal candidates will speak Croatian or Polish fluently alongside good English or German. You will be part of an international team with opportunities for growth, while enjoying benefits such as 21-26 vacation days and a vibrant work environment in Berlin.

Qualifications

• Initial experience in account management, customer support, or live in care.
• Enjoy making phone calls and possess a friendly demeanor.
• Known for your personable, open, and communicative personality.

Responsibilities

• Acquire and manage your own client base without cold calling.
• Discuss possible care assignments with caregivers.
• Independently manage caregiver base and provide support.

Skills

Account management experience

Customer support

Sales experience

Fluent Croatian or Polish

Good English or German

Personable communication

Tools

Salesforce

Pipedrive

HubSpot

Job description

About The Job

Are you looking for a new challenge in a fast-growing, exciting, and dynamic environment? Do you want your work to make a real social impact? Then join marta! As a Sales Specialist, you will be responsible for acquiring and managing your own client base. Not only will you have the opportunity to make a real difference, but you will also benefit from attractive commissions. We are looking for a Sales Specialist either Croatian or Polish speaking in Gdansk (Poland) or working remotely from Poland starting immediately.

Your Role in our team

• No cold calling! You advise caregivers who have expressed interest and build your own pipeline.
• You discuss possible care assignments with caregivers and support them with transitions and emergencies.
• You independently manage your caregiver base and act as their main point of contact throughout their assignment.
• You maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist.
• You provide best practices for conflict resolution to caregivers.
• You collaborate closely with our international teams.
• To continuously improve internal processes and customer experience, you provide constructive feedback based on your experiences.

Your Profile

• You have initial experience in account management, customer support, sales, or live in care.
• You enjoy making phone calls, and with your friendly demeanor, you easily convince caregivers to join marta.
• You are known for your personable, open, and communicative personality.
• You have a winner’s mentality: You are ready to learn quickly, push things forward, and go the extra mile for yourself and your team.
• You speak either Croatian or Polish fluently (C2) and either good English or German (B2+).
• Experience with systems like Salesforce, Pipedrive, or HubSpot is an additional advantage.

Why marta?

• Purpose: You work on an important and interesting mission: the digital transformation of a significant industry in Europe - the need to effectively manage the demographic changes.
• Work Environment: We offer you a beautiful office in the heart of Berlin with state-of-the-art facilities and everything you need to work efficiently.
• Flexibility: Want a change of scenery? In addition to our Gdansk office, we also have locations in Bonn, Lithuania, Romania, and Poland.
• Events: Alongside our legendary company parties, we host regular team events.
• Home Office Policy: If you are based near Gdansk, you can work 2 days per week. If you work outside of the Gdansk Area, you can work fully remotely.
• Health & Wellbeing: You receive 21 – 26 days of vacation per year, and we provide everything you need in the office to keep you comfortable and energized.
• Career & Development: Become part of an international team of 70+ employees, with regular feedback sessions and exciting growth and learning opportunities.