Operations Manager (Process)

Revolut; Poland; On-site; PLN 80,000 - 100,000; Full time

Job summary

Revolut is seeking an Operations Manager to drive high-impact initiatives aimed at streamlining processes and enhancing operational efficiency. The ideal candidate has a strong background in engineering with a degree from a top university and at least 5 years of relevant experience.

This role requires a passion for problem-solving, data analytics skills, and a proven track record of leading continuous improvement initiatives. Join our mission to enhance customer experience for millions worldwide.

Qualifications

• At least a 2:1 degree from a top university.
• 5+ years of work experience in engineering.
• Experience in a structured, KPI‑focused environment.

Responsibilities

• Lead continuous improvement initiatives.
• Develop and deploy standardised processes.
• Leverage data analytics for business performance.

Skills

Continuous improvement

Data analytics

Lean Six Sigma

Process automation

Problem-solving

Education

Degree from a top university

Degree in a STEM subject

Tools

SQL

Python

R

Job description

At Revolut, people deserve more from their money. Since 2015 we’ve focused on giving customers greater visibility, control, and freedom through a wide range of products that help 75+ million people get more from their money every day.

About the Role

Operations at Revolut is about solving problems at scale. The Operations Manager works on high‑impact initiatives across the business, using insight to shape how we continue to expand and operate globally.

What You’ll Be Doing

• Lead continuous improvement initiatives to identify inefficiencies, streamline processes, and implement Lean Six Sigma principles across the organisation.
• Develop and deploy standardised processes and automated solutions to support Revolut’s growth.
• Analyse existing workflows to identify areas for improvement, implement changes that enhance efficiency, and ensure scalability.
• Leverage data analytics to identify opportunities for improvement, make informed decisions, and drive business performance.

What You'll Need

• At least a 2:1 degree from a top university.
• 5+ years of work experience in engineering.
• Experience in a structured, KPI‑focused environment.
• Hyper‑logical thinking and outstanding attention to details.
• Natural curiosity and a will to make an impact.
• Demonstrated success in leading and implementing continuous improvement initiatives.
• A solid understanding of scalable process design, automation technologies, and standardisation.
• The ability to take a data‑driven approach to identify root causes, measure performance, and drive process improvements.
• The ability to break complex problems into smaller, achievable tasks.

Nice to Have

• A degree in a STEM subject (engineering, physics, mathematics, economics, finance, etc.).
• Experience with SQL, Python, and/or R.
• Experience in sectors like manufacturing, retail, logistics, consulting, etc.
• A certification in Lean Six Sigma.
• Experience with value stream mapping (VSM), Kaizen, 5S, 8D, etc.
• Technical skills in automation tools, such as RPA.