Sales Floor Leader — Fashion & Customer Experience

Peek & Cloppenburg; Warszawa; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Sales bonus

Referral program

Employee discount

Christmas bonus

Health insurance

Private medical care

Pension plan

Language courses

Sport card

Corporate discounts

Job summary

Peek & Cloppenburg Düsseldorf is seeking a Store Department Manager in Warsaw to lead the team on the shop floor, support the Department Manager, and drive performance while delivering excellent customer experiences.

You will bring at least 1 year of management experience, a passion for fashion, and strong organizational and numerical skills. English proficiency is required; German is a plus. Join a large, international fashion retailer with a long-standing family business tradition.

Qualifications

• Requires at least 1 year of management experience, preferably in fashion.
• Passion for delivering great customer service and creating positive experiences.
• Hands-on, proactive, and ready to jump in.
• Love fashion and lifestyle and enjoy sharing enthusiasm.
• Organized and analytical, comfortable working with numbers.
• Speaks English confidently; German is a plus but not required.

Responsibilities

• Supporting the Department Manager in leading the team and driving strong performance through close collaboration
• Being actively present on the sales floor to guide and support daily operations
• Assisting in training, coaching, and motivating the team to achieve and exceed sales goals
• Delivering excellent customer service through hands-on support and by leading by example
• Conducting regular merchandise analysis and optimizing the sales floor in line with visual merchandising guidelines and marketing strategies
• Assisting in collaboration with the buying team to enhance product selection and ensure strong availability

Skills

Management experience

Customer service oriented

Hands-on approach

Fashion interest

Analytical skills

English proficiency

Job description

Peek & Cloppenburg Düsseldorf is seeking a Store Department Manager in Warsaw to lead the team on the shop floor, support the Department Manager, and drive performance while delivering excellent customer experiences.

You will bring at least 1 year of management experience, a passion for fashion, and strong organizational and numerical skills. English proficiency is required; German is a plus. Join a large, international fashion retailer with a long-standing family business tradition.