Sales Development Representative (SDR)

jw-a; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Remote-friendly

Multisport

Medicover Sport

Allianz care

Team-building trips

Leader Academy training

Home or coworking space option

Job summary

JWA is seeking a Sales Development Representative to initiate contact with commercial real estate clients and drive early sales conversations. You will identify customer needs, present the value proposition, and nurture leads through the initial funnel stages.

The role is ideal for early-career professionals or career switchers with a sales aptitude, offering growth into consultative real estate sales and a dynamic, results-driven environment.

Qualifications

• Experience in B2B sales or call centers is preferred.
• Business English proficiency is required.
• Strong communication and data-handling skills are essential.

Responsibilities

• Reach out to developers and commercial property owners.
• Conduct discovery conversations to identify customer needs and qualify contacts.
• Present JWA's offer and value proposition to prospects.
• Manage the initial stage of the sales funnel and update CRM data.
• Forward qualified leads to teams for further stages of sales and coordinate with Marketing on inquiries.

Skills

Outgoing communication

CRM proficiency

English for business

Sales mindset

Data analysis

Organization

Structured sales conversations

Tools

ClickUp

Pipedrive

Microsoft Office/Google Workspace

Job description

Employment location: Warsaw / Krakow / remote work

Employment form: Contract of mandate / B2B (B2B preferred)

Working hours: Full-time

Size of the entire team: 70 people

Department size: up to 5 people

Who are we?

We are experts in green building, energy and carbon efficiency of buildings and ESG strategies for the real estate sector. We help our clients create innovative, energy-efficient, zero-emission, people-friendly and environmentally neutral buildings.
We support companies on the path of sustainable development, increasing their market and investment value. By using the latest technological solutions, our clients' buildings meet the growing expectations of investors and users. They comply with current regulations, maintain the highest global standards and become future-proof.

Who are we looking for?

We are looking for a Sales Development Representative who will be responsible for the early stages of the sales process and initial contact with clients from the commercial real estate sector. This role is a starting point for further career development in consultative sales and the commercial real estate market. The position is dedicated to people at an early stage of their career or changing career direction, who have an aptitude for sales and customer contact.

Responsibilities:

• active efforts to reach out to developers and commercial property owners,
• conducting discovery conversations (researching and identifying customer needs) and qualifying contacts according to established criteria
• initial presentation of JWA's offer and value proposition
• management of the initial stage of the sales funnel
• ongoing updating and maintenance of data quality in the CRM system
• forwarding qualified leads to teams responsible for further stages of sales
• cooperation with the Marketing department in handling incoming inquiries and follow-up activities

Key performance indicators (KPIs)

The effectiveness of the Sales Development Representative position will be assessed in particular based on:

• the number of discovery calls made,
• response time to incoming inquiries and lead qualification time,
• number and quality of sales leads passed on,
• lead conversion rate to subsequent stages of the sales process,
• compliance of acquired leads with the ideal customer profile (ICP),
• completeness and accuracy of data in the CRM system,
• value of the generated sales funnel.
• very good business communication skills, both on the phone and in writing
• ability to conduct structured sales conversations based on specific goals and scenarios
• ability to analyze information and logically assess customer needs,
• high level of independence and responsibility for the implementation of assigned tasks
• good organization of own work and consistency in the implementation of plans
• ability to work in a process environment and under the pressure of measurable goals
• proficiency in the use of digital tools (CRM, communication systems, office suite)
• willingness to work with data and report results
• knowledge of English at a level sufficient for business communication
• ClickUp,Pipedrive
• Productivity: Microsoft Office / Google Workspacee

Additional skills (welcome)

• initial experience in B2B sales, call centers, or business customer service
• basic knowledge of the real estate market, finance, or investment processes
• experience working with sales funnels or CRM systems
• participation in sales, analytical, or business projects

Our mission

At JWA, our mission is to enable customers to achieve their sustainability goals and achieve net zero emissions through innovative, practical and customer-focused solutions.

Our values

• Respect
• Execution
• Ambition
• Customer
• High performance

Our benefits are not limited to a sports card and medical care (although we do offer those). It is important to us that you feel good at work and outside of work

• You work from wherever you want - from home, from a coworking space (which we will pay for), or from the mountains
• We support exercise and health - Multisport, Medicover Sport, and Allianz care
• Regular team-building trips close to nature - bonfires, sports, relaxation
• Company-wide meetings twice a year - we bring people together, not just through Zoom
• Training as part of the Leader Academy - if you want to develop, we will help you