Sales Back Office Specialist DACH (m/f/d)

bioMerieux SA Career Site - MULTI-LINGUAL; Warszawa; Hybrid; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid working model

Home office up to 3 days per week

Mérieux University and professional &e

Attractive social benefits

Job summary

bioMérieux SA is hiring a Sales Back Office Specialist DACH (m/f/d) in Warsaw. You will support sales teams with administrative tasks, coordinate documents, and help standardize processes for Germany, Austria, and Switzerland.

The role requires German at native level and fluent English, 2–3 years of sales support experience, and proficiency with Salesforce and SAP. Occasional travel to Germany is expected.

Qualifications

• German at native speaker level and fluent in English.
• 2-3 years of professional experience in a commercial or administrative position, preferably in sales support.
• Experience with CRM systems and SAP.
• Confident handling of Microsoft Office, especially Excel, Word and PowerPoint.

Responsibilities

• Processing and coordination of customer inquiries in close cooperation with sales colleagues.
• Creation, processing and filing of offers and contract-related documents.
• Administrative and preparatory support for contract processes within the DACH region.
• Coordination of customer price inquiries and customer supplier information.
• Maintenance and management of customer master data and sales documents, especially in the CRM system.
• Collaboration in the coordination and processing of tenders.
• Support in maintaining our CPQ quotation tool in Salesforce.
• Independent processing of smaller projects and special topics in coordination with the team leader.

Skills

German (native)

English (fluent)

CRM (Salesforce)

Office suite (Excel/PowerPoint)

Process improvement

Teamwork

Remote work capability

Education

Completed vocational training or comparable qualification

Tools

Salesforce

SAP

Power Automate

Job description

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 46 countries and serve 160 countries with the support of a large distribution network.

Come and join a family-owned global company with a long-term vision, and a human-centered culture

Sales Back Office Specialist DACH – German speaking (m/f/d)

Location: Warsaw, Poland | Full-time | Hybrid working model

Join us in designing a scalable sales back office for the DACH region.

You will support our sales teams in their day-to-day business, take responsibility for administrative and coordination tasks and contribute to the standardisation of our processes.

As a global leader in the field of in vitro diagnostics, bioMérieux has been developing diagnostic solutions for more than 60 years that help identify the sources of diseases and contamination and thus improve patient care and consumer safety. Do you want to contribute to improving public health with your work? Then become part of our international team.

For our Sales Back Office, we are looking for an experienced commercial personality who will support our team in the reliable and efficient support of our sales processes and work with us to further develop the cooperation within the DACH region.

As a Sales Back Office Specialist DACH (m/f/d), you will be an important interface between sales, finance, marketing, other internal departments and our customers. From our location in Warsaw, you will provide support in particular with administrative and coordination tasks for Germany, Austria and Switzerland. In doing so, you will help to standardize processes, clearly design responsibilities and relieve our sales teams in their day-to-day business.

Your tasks

• Processing and coordination of customer inquiries in close cooperation with sales colleagues
• Creation, processing and filing of offers and contract-related documents
• Administrative and preparatory support for contract processes within the DACH region
• Coordination of customer price inquiries and customer supplier information
• Maintenance and management of customer master data as well as sales-relevant documents, especially in the CRM system
• Collaboration in the coordination and processing of tenders
• Support in maintaining our CPQ quotation tool in Salesforce
• Assumption of recurring organizational and administrative tasks for the sales teams in the DACH region
• Collaboration in the standardization, documentation and continuous improvement of processes within the DACH region
• Support for automation and optimization initiatives in the sales back office
• Independent processing of smaller projects and special topics in coordination with the team leader

What you bring to the table

• Successfully completed occupational training or a comparable qualification
• 2-3 years of professional experience in a commercial or administrative position, preferably in a sales support function
• German at native speaker level and fluent in spoken and written
• Fluent in written and spoken English
• Knowledge of French is an advantage
• Confident handling of Microsoft Office, especially Excel, Word and PowerPoint
• Experience with a CRM system, ideally Salesforce and SAP
• Experience with automation tools such as Microsoft Power Automate as well as knowledge of AI-based applications is an advantage
• Good understanding of commercial processes and sales-related processes
• A structured, careful and reliable way of working
• Capability to work remotely and independent
• Enjoy developing processes and finding pragmatic solutions together with others
• Strong teamwork and communication skills as well as a service- and customer-oriented mindset
• Initiative, a sense of responsibility and a hands-on mentality
• This role requires occasional travel to Germany for meetings, training, and collaboration.

This is what you can expect from us

• A versatile job with insight into different sales and business processes within the DACH region
• A workplace at our Warsaw location with regular presence in the office
• home office of up to three days per week
• A structured induction and the opportunity to take responsibility for your own topics
• Close cooperation with various internal interfaces in an international environment
• Scope for simplification and further development of processes
• A wide range of opportunities for professional and personal development, including through Mérieux University
• Attractive social benefits

Improving health worldwide is our mission and gives real meaning to everything we do at bioMérieux.

We look forward to receiving your application!

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.