S&OP Demand Planner

HAVI Belgium; Kraków; Remote; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Remote work as per company regulations

Diverse development opportunities

International environment

Health promotion

Training schedule and regulations

Competitive remuneration with perf.pay

Flat hierarchies and short decision‑my

Job summary

HAVI Krakow Global Business Services (GBS) is seeking a skilled S&OP/Forecast Planner to join our planning team. You will coordinate the 24-month forecast for BMI and AI across markets, and work with Market Forecast teams to align on forecast assumptions.

The role requires strong communication, analytical skills, and experience with Power BI/Tableau. We offer remote work options, diverse development opportunities, and a collaborative, fast-paced environment.

Qualifications

• Bachelor's degree in Supply Chain, Business Admin, or related field.
• 3+ years in S&OP, Demand Planning, or supply chain planning.
• Strong communication and consultancy skills; able to convey complex concepts.
• Analytical skills to interpret outputs and present insights.
• Experience with S&OP processes and KPIs is a plus.
• Proficiency with planning/BI tools such as Power BI or Tableau.

Responsibilities

• Coordinate creation and improve the 24-month S&OP forecast for BMI and AI in selected markets.
• Participate in regular meetings with HAVI Market Forecast teams to align on forecast assumptions.
• Explain model outputs to the Market Forecast Team and participate in scenario/risk discussions.
• Gather user feedback and communicate technical requirements to the development team.
• Execute Quality Control of forecasts and own Forecast Accuracy results.
• Check for suspicious forecast results and significant changes from prior periods.
• Collect and integrate explanatory data for forecasts (marketing activities, campaigns).
• Collaborate cross-functionally on service improvements and projects.
• Identify data anomalies in third-party apps and seek remediation.
• Contribute to training of new Market teams in Market Supply Plan and S&OP.
• Gather requirements for data/process changes and communicate to Central Planning Lead.
• Look for opportunities to improve processes and efficiency.

Skills

Strategic forecasting

Stakeholder communication

Analytical reasoning

Power BI

Tableau

MS Excel

Cross-functional collaboration

Education

Bachelor's degree in Supply Chain Management or related field

Advanced degree preferred

Tools

Power BI

Tableau

Excel

Job description

Full/Part-time: Full time

Job Category: Planning

City: Krakow

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.

Our Global Business Services (GBS) center was launched in 2019. We handle top-notch financial, planning, and supply chain services, actively supporting core business activities including master data management, end-to-end procurement, and supply chain business intelligence analysis for clients in over 30 countries across Europe and beyond. Our teams in Kraków and Katowice focus on efficiency, innovation, and digital transformation, always aiming to exceed our clients’ expectations.

Join us in our mission to promote sustainable development and reduce our environmental footprint. Work in a diverse and inclusive environment where every voice matters. Discover endless career opportunities with exciting projects, hands-on learning, and professional growth.

Come aboard and help us shape the future of supply chain management!

Responsibilities

• Coordinates creation and continues to improve the 24-month S&OP forecast for BMI and AI for selected markets.
• Participates in regular meetings with HAVI Market Forecast teams to align on future forecast assumptions and gains insights into the latest market strategies
• Explains model outputs to the Market Forecast Team and participates in scenario and risk discussions
• Helps collect user feedback and communicates technical requirements to the development team/Senior Central Planner
• Executes Quality Control of the generated forecast and owns Forecast Accuracy results for respective markets
• Initiates checks on suspicious forecast results and significant changes of the forecast compared to the one sent in the previous period
• Collects and integrates relevant explanatory data for the forecast: marketing activities, digital campaigns, not covered by the central S&OP tool
• Collaborates cross-functionally on service improvement and other relevant projects
• Identifies sales and forecast data anomalies in third-party applications and seeks to rectify these
• Contributes to the training of newly onboarded Market teams and new project members in Market Supply Plan and S&OP
• Collects requirements for data and business process changes and communicates them to the Central Planning Lead and the Analytics & Insights team
• Actively looks for opportunities for process and efficiency improvements.

Requirements

• Qualification: Bachelor's degree in Supply Chain management, Business Administration, or a related field; advanced degree preferred
• Proven experience (3 years) in S&OP, Demand Planning, Supply Chain management, Consultancy or related roles, preferably in hospitality/restaurant industry
• Excellent communication and consultancy skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders and build relationships
• Analytical skills to understand and interpret outputs and effectively communicate with end users
• Understanding of S&OP processes, methodologies, and best practices is a plus.
• Basic knowledge of business KPIs
• Comfortable using planning and BI software tools and systems (Power BI, Tableau, etc.)
• Excellent MS Office (Excel, PowerPoint) skills
• Taking ownership of own deliverables, outstanding organisational skills and being able to work independently and as part of the team
• Proven problem-solving and conflict-resolution ability

Benefits

• Remote work as per company regulations, flexibility, work-life balance
• Possibility of turning your own ideas into success
• Diverse development opportunities
• Varied and interesting field of work
• Responsible tasks with plenty of leeway
• Collegial working atmosphere
• Open corporate culture
• Cooperation with a dynamic team
• Attractive remuneration models with performance-related pay
• Flat hierarchies and short decision-making processes
• Successful and rapidly growing employer
• Comprehensive, individual familiarisation with the work
• Offer for health promotion
• Modern work equipment
• Diverse development opportunities in an international environment
• Training according to the training schedule and training regulations in the relevant specialist field

At HAVI GBS, we believe in an inclusive and sustainable workplace where our diverse backgrounds, experiences, characteristics and traits make us better. As an Equal Opportunity Employer we are committed to promoting diversity within the organization, as well as an inclusive environment where everyone can feel valued and respected, regardless of their background.