S&OP Demand Planner

HAVI Logistics Business Services GmbH; Kraków; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Remote work flexibility

Performance-based pay

Flat hierarchies

Job summary

HAVI Logistics Business Services GmbH is seeking a Market Forecast Specialist in Kraków to support 24‑month S&OP planning and AI-driven forecasts across markets. You will work with the Market Forecast teams to align assumptions and present insights to stakeholders.

The role requires 3+ years in S&OP/demand planning, strong analytical skills, and proficiency with Power BI/Tableau. Remote work is possible per company regulations, with a focus on collaboration in an international environment.

Qualifications

• Bachelor's degree in Supply Chain, Business Administration, or related field.
• 3+ years in S&OP, Demand Planning, or related roles; hospitality/restaurant experience preferred.
• Strong communication and consultancy skills with cross-functional teams.
• Analytical skills to interpret outputs and translate to end users.
• Understanding of S&OP processes and best practices is a plus.
• Proficiency with planning/BI software (Power BI, Tableau).

Responsibilities

• Coordinate creation and improve 24-month S&OP forecast for BMI and AI in selected markets.
• Align with HAVI Market Forecast teams on future forecast assumptions.
• Explain model outputs and participate in scenario/risk discussions.
• Collect user feedback and communicate requirements to development teams.
• Quality control of forecast and own Forecast Accuracy results for markets.
• Check for suspicious forecast results and changes from prior periods.
• Integrate explanatory data for forecasts (marketing activities, digital campaigns).
• Collaborate cross-functionally on service improvement projects.
• Identify data anomalies and rectify in third-party apps.

Skills

S&OP planning

Demand forecasting

Supply chain management

Cross-functional collaboration

Stakeholder communication

Analytical thinking

Education

Bachelor's degree in Supply Chain Management, Business Administration, or related field

Advanced degree preferred

Tools

Power BI

Tableau

Job description

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.

Our Global Business Services (GBS) center was launched in 2019. We handle top-notch financial, planning, and supply chain services, actively supporting core business activities including master data management, end-to-end procurement, and supply chain business intelligence analysis for clients in over 30 countries across Europe and beyond. Our teams in Kraków and Katowice focus on efficiency, innovation, and digital transformation, always aiming to exceed our clients’ expectations.

Join us in our mission to promote sustainable development and reduce our environmental footprint. Work in a diverse and inclusive environment where every voice matters. Discover endless career opportunities with exciting projects, hands-on learning, and professional growth.

Come aboard and help us shape the future of supply chain management!

Responsibilities

Coordinates creation and continues to improve the 24-month S&OP forecast for BMI and AI for selected markets.

Participates in regular meetings with HAVI Market Forecast teams to align on future forecast assumptions and gains insights into the latest market strategies

Explains model outputs to the Market Forecast Team and participates in scenario and risk discussions

Helps collect user feedback and communicates technical requirements to the development team/Senior Central Planner

Executes Quality Control of the generated forecast and owns Forecast Accuracy results for respective markets

Initiates checks on suspicious forecast results and significant changes of the forecast compared to the one sent in the previous period

Collects and integrates relevant explanatory data for the forecast: marketing activities, digital campaigns, not covered by the central S&OP tool

Collaborates cross-functionally on service improvement and other relevant projects

• Identifies sales and forecast data anomalies in third-party applications and seeks to rectify these

Contributes to the training of newly onboarded Market teams and new project members in Market Supply Plan and S&OP

Collects requirements for data and business process changes and communicates them to the Central Planning Lead and the Analytics & Insights team

Actively looks for opportunities for process and efficiency improvements.

Requirements

• Qualification: Bachelor's degree in Supply Chain management, Business Administration, or a related field; advanced degree preferred
• Proven experience (3 years) in S&OP, Demand Planning, Supply Chain management, Consultancy or related roles, preferably in hospitality/restaurant industry
• Excellent communication and consultancy skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders and build relationships
• Analytical skills to understand and interpret outputs and effectively communicate with end users
• Understanding of S&OP processes, methodologies, and best practices is a plus.
• Basic knowledge of business KPIs
• Comfortable using planning and BI software tools and systems (Power BI, Tableau, etc.)
• Taking ownership of own deliverables, outstanding organisational skills and being able to work independently and as part of the team
• Proven problem-solving and conflict-resolution ability

Remote work as per company regulations, flexibility, work-life balance

Possibility of turning your own ideas into success

Varied and interesting field of work

Responsible tasks with plenty of leeway

Collegial working atmosphere

Cooperation with a dynamic team

Attractive remuneration models with performance-related pay

Flat hierarchies and short decision-making processes

Successful and rapidly growing employer

Comprehensive, individual familiarisation with the work

Diverse development opportunities in an international environment

Training according to the training schedule and training regulations in the relevant specialist field

At HAVI GBS, we believe in an inclusive and sustainable workplace where our diverse backgrounds, experiences, characteristics and traits make us better. As an Equal Opportunity Employer we are committed to promoting diversity within the organization, as well as an inclusive environment where everyone can feel valued and respected, regardless of their background.