Romanian-English Digital Sales Representative

TeleTech Holdings, Inc.; Kraków; Hybrid; PLN 102,000 - 122,000; Full time

Benefits offered by this job

Relocation assistance

Bonuses opportunities

Private Luxmed medical care

Flexible working hours

Annual leave

Job summary

TeleTech Holdings, Inc. in Kraków is seeking a Romanian-English speaking Digital Sales Representative to drive Google Ads opportunities and deliver exceptional customer experiences onsite.

You’ll establish long-term client relationships, advise on Google Ads strategies, manage campaigns, upsell solutions, and collaborate across teams to hit revenue targets while maintaining a customer-first approach.

Qualifications

• Bilingual Romanian and English is required.
• Aptitude for sales and marketing is essential.
• Tech-savvy with understanding of marketing and advertising principles.
• Must reside in or relocate to Kraków, Poland.

Responsibilities

• Establish and maintain long-term business relationships with new clients (3-9 months).
• Develop customized online advertising strategies for clients.
• Provide guidance on Google Ads, proposing solutions and negotiating offers.
• Manage Google Ads campaigns: setup, rebuilds, optimization, reporting.
• Sell Google Ads products and solutions, including upselling and cross-selling, to meet goals.
• Collaborate with departments to prepare client solutions and campaigns during the service period.
• Meet personal KPIs daily while contributing to team sales targets.

Skills

Romanian-English bilingual

Sales aptitude

Marketing understanding

Tech-savvy

Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Romanian-English speaking Digital Sales Representative working onsite in Krakow, Poland you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

In this role, you’ll bring your passion to maximize results and build sales opportunities, by providing services that enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers.

During a Typical Day, You’ll

• Establish and maintain long-term business relationships (from 3 to 9 months) with the new Clients
• Develop customized online advertising strategies for individual new and existing clients
• Provide guidance to clients on Google Ads-related matters, including proposing new solutions, negotiating offers, and educating them about Google Ads products
• Manage all aspects of Google Ads, including campaign setup, rebuild existing campaigns, and monitor, optimize, and report on results
• Sell Google Ads products and solutions (inside sales, upselling, cross selling), continuously analyzing results to ensure the achievement of set goals
• Collaborate with employees from various departments to prepare solutions for clients and develop their campaigns during the customer service period
• Meet your personal productivity requirements (KPIs) daily while being a team player contributing to the overall team sales targets

What You Bring to the Role

• Exceptional verbal and written bilingual communication skills in both Romanian and English
• An aptitude for sales and marketing
• Tech-savvy and understanding of marketing and advertising principles
• Reside in or ability to relocate to Warsaw or Krakow, Poland

What You Can Expect

• A culture of learning, growth, and continuous improvement
  Relocation bonus and full assistance
• Base salary of 10.000 Gross PLN, plus performance-related bonuses opportunities
• Healthy benefits package including (to name a few):
  • MyBenefit - Kafeteria system.
  • PPK Plan (Employee Capital Plans).
  • VISA and Work Permit reimbursement (if needed).
  • Flexible working hours and additional days of annual leave.
  • Private Luxmed medical care (including dental and eye care plan/glasses reimbursement).
  • Multisport Card.
    Partial language course reimbursement as well as tuition programs for sales courses and professional studies.

Visit https://mybenefits.ttec.com/ for more information.

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different ... and allows every individual to bring value to the table in their own unique way.