Brand Ambassador & Customer Experience Specialist (Retail)

Adidas; Warszawa; On-site; PLN 33,000 - 47,000; Full time

Job summary

Adidas is hiring a Retail Sales Associate in Warsaw. You will engage customers, apply Brand Service standards, and use product knowledge to highlight features and benefits. You will help maintain merchandising displays and ensure accurate transactions, while upholding store standards.

The role emphasizes teamwork, learning opportunities, and delivering a positive shopping experience in a fast-paced retail environment.

Qualifications

• Fluent in local language (Polish) and intermediate English.
• 1–2 months experience in sports/fashion retail (preferred).
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and work to meet or exceed them.
• Execute Brand Customer Service standards to meet or exceed customers’ expectations.
• Act as Brand Ambassador, displaying Brand Attitude and Values.
• Utilize seasonal brand and product knowledge during sales interactions.
• Explain product features and benefits to address customer needs and strengthen brand connection.
• Follow all policies and procedures.
• Display Visual Merchandising and In-Store Communications standards.

Skills

Polish (Fluent)

English (Intermediate)

Job description

Adidas is hiring a Retail Sales Associate in Warsaw. You will engage customers, apply Brand Service standards, and use product knowledge to highlight features and benefits. You will help maintain merchandising displays and ensure accurate transactions, while upholding store standards.

The role emphasizes teamwork, learning opportunities, and delivering a positive shopping experience in a fast-paced retail environment.