Representative Customer Operations with German (relocation package to Poland)

Concentrix; Katowice; Hybrid; PLN 30,000 - 40,000; Full time

Benefits offered by this job

Relocation package

Visa and work permit sponsorship

Free language classes: Polish, English

Fully paid training

Integration events

Job summary

Concentrix is hiring for a Representative Customer Operations position in Katowice, Poland, ideal for bilingual candidates fluent in German and English. The role involves resolving customer issues through various communication channels, ensuring a high-quality customer experience. There's no professional experience required, making it perfect for early-stage applicants. Concentrix offers comprehensive relocation support, including visa sponsorship, accommodation for four weeks, language classes, and paid training. Join a supportive team focused on success.

Qualifications

• Fluent in both German and English.
• No professional experience required; this is an early-stage/junior position.
• Ability to work full-time.

Responsibilities

• Resolve various client-reported issues via phone, email, or chat.
• Provide excellent customer experience using communication skills.
• Cooperate with a team to drive common success.

Skills

Fluent German (C1)

Fluent English (B2)

Communication skills

PC and IT-related tools

Job description

Job Title

Representative Customer Operations with German (relocation package to Poland)

Responsibilities

• Resolving various client‑reported issues via phone, email, or chat in German language.
• Providing customers with an excellent experience by using your communication and soft skills.
• Cooperating with a team to drive common success.

Requirements

• Fluent German (C1, both speaking and writing) and English (B2).
• Efficient use of PC and IT‑related tools.
• Ability to work full‑time.
• No professional experience required; this is an early‑stage/junior position.
• Relocation to Poland (Katowice) for June/July training.
• Relocation support from us, including work permit and visa support.

Offer

• Employment contract.
• Visa and work permit sponsorship.
• Relocation support to Poland: flight and 4 weeks of accommodation (single room in 2‑3 room flats) paid and chosen by the company in advance.
• Cost for the room is paid by the employer monthly and deducted from wage.
• All deductions from salary will be presented in an official job offer via email, as well as in your letting room contract and relocation agreement with us.
• Relocation support from our buddy.
• Free language classes: Polish, English.
• Fully paid training with mentoring, coaching and nesting period.
• Integration events at the office.

Apply with Concentrix.