Remote Team Lead, Global Client Delivery

Labcorp; Warszawa; Remote; PLN 180,000 - 240,000; Full time

Job summary

Labcorp is seeking a remote Team Supervisor, Global Client Delivery, to lead day-to-day operations of the Central Labs Services Team in Poland. This 1-year temporary contract role focuses on resource planning, process adherence, and delivering excellence to global clients.

You will mentor and develop team members, manage performance, maintain SOP compliance, and collaborate with leadership to meet milestones while ensuring client satisfaction and continuous improvement across services.

Qualifications

• Bachelor's degree in life science, medical, scientific, technical, or laboratory related discipline.
• 3+ years of clinical research or related client-facing experience.
• 1+ year experience in Central Laboratory Services.
• 1+ year experience coaching or mentoring peers.

Responsibilities

• Supervise day-to-day operations of the assigned client or team members and allocate resources.
• Ensure SOPs are followed and performance metrics are tracked with corrective actions as needed.
• Lead client relationship activities and communicate timelines and milestones to stakeholders.
• Mentor, develop, and evaluate staff; foster continuous improvement and quality.
• Collaborate with leadership and other units to remove barriers and optimize delivery.

Skills

Team leadership

Coaching

English fluency

Client relationship

Project management

Education

Bachelor's degree in life science/related field

High school diploma or equivalent

Job description

Labcorp is seeking a remote Team Supervisor, Global Client Delivery, to lead day-to-day operations of the Central Labs Services Team in Poland. This 1-year temporary contract role focuses on resource planning, process adherence, and delivering excellence to global clients.

You will mentor and develop team members, manage performance, maintain SOP compliance, and collaborate with leadership to meet milestones while ensuring client satisfaction and continuous improvement across services.