Remote Operations Lead Portfolio & Delivery

Adecco Group; Polska; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

Adecco Group is seeking an Operations Manager to build and run the operating systems that enable our Solutions, Product, and Learning teams to execute effectively and at scale. This role is highly cross-functional and focuses on turning strategy into actionable plans with clear ownership and measurable progress.

Reporting to the VP, Product & Client Experience, you will manage intake, resources, budgets, risks, and priorities, ensuring smooth handoffs and continuous process improvement across

Qualifications

• Experience in operations, business operations, program management, or a related role.
• Demonstrated experience managing complex, cross-functional work across multiple teams.
• Strong project and program management skills, with the ability to turn ambiguity into clear plans and execution.
• Experience designing and improving operational processes, workflows, and operating rhythms.
• Experience with resource planning, capacity management, and prioritization.
• Experience managing budgets, contractors, vendors, or operational spend.
• Experience administering and improving work-management systems and processes.
• Excellent written and verbal communication skills, including the ability to synthesize complex information for senior leaders.
• Strong analytical and problem-solving skills.
• Ability to influence and drive accountability without direct authority.
• Strong attention to detail and follow-through.
• Comfort working in a fast-moving environment where priorities evolve and processes are still being built.

Responsibilities

• Manage the intake and triage process for new client, product, and learning development work.
• Ensure information needed to assess scope, timing, resource requirements, dependencies, and priority.
• Maintain visibility across active and upcoming initiatives with owners, milestones, status, risks, and decisions.
• Own the processes and systems used to track the portfolio and ensure information is current.
• Identify conflicting priorities and operational risks early and drive resolution.
• Support leadership in translating strategic priorities into clear plans and sequencing decisions.
• Build and maintain visibility into team capacity and upcoming demand.
• Coordinate resource assignments for new and in-flight work.
• Identify capacity constraints and competing demands before they impact delivery.
• Help leadership make informed decisions about priorities, hiring, and vendor needs.
• Own and facilitate key operating rhythms across teams.
• Establish inputs, outputs, decisions, and accountability for reviews.
• Ensure actions, decisions, owners, and follow-ups are documented and completed.
• Establish handoffs, escalation paths, and ownership across workflows.
• Continuously improve operating processes to increase speed and clarity.
• Translate complex initiatives into clear plans with milestones and owners.
• Coordinate interconnected workstreams across multiple teams.
• Monitor progress and address blockers, dependencies, and risks.
• Establish consistent project-management practices for priority initiatives.
• Maintain visibility into delivery, ownership, and success criteria.

Skills

Cross-functional collaboration

Project management

Process design

Resource planning

Budget management

Communication skills

Influence without authority

Attention to detail

Tools

Work-management systems

Job description

Adecco Group is seeking an Operations Manager to build and run the operating systems that enable our Solutions, Product, and Learning teams to execute effectively and at scale. This role is highly cross-functional and focuses on turning strategy into actionable plans with clear ownership and measurable progress.

Reporting to the VP, Product & Client Experience, you will manage intake, resources, budgets, risks, and priorities, ensuring smooth handoffs and continuous process improvement across