Engineering Operations Lead - R&D Excellence

SmartRecruiters Inc; Polska; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

SmartRecruiters Inc. is seeking a Senior / Lead Engineering Operations Manager to drive operational excellence across R&D. You will lead structural alignment, process design, and change initiatives with Engineering, Product, and Executive stakeholders.

You will partner with Data Operations and Product Operations to ensure real-time visibility into delivery metrics, while coaching leaders on flow and capacity planning in a high-growth environment.

Qualifications

• Significant experience from similar role(s) in software product organizations (e.g. technical program management, product leadership, engineering management, engineering operations, release management, organizational coaching)
• In-depth understanding of modern development patterns, practices and tools used in software and digital product development
• Strong analytical skills with the ability to use data to understand, take decisions, inspire, drive change, and assess impact
• Exceptional English communication and interpersonal skills
• Ability to use systems thinking, or similar approaches, to break down complex SDLC challenges
• Leadership and coaching skills to help drive improvements and impact
• Track record of driving successful organisational adaptation and change management
• Comfort operating in AI-enabled, high-growth, scaling, or transformational environments, including organizational changes, new operating models, or AI-driven initiatives

Responsibilities

• Design and implement feedback loops to identify improvement opportunities
• Scale successful experiments across the organization
• Identify gaps, bottlenecks, and improvement opportunities in existing processes
• Lead change management and oversee the adoption of processes and practices
• Support planning processes in collaboration with the Product Operations team
• Coach leaders and teams on flow management, throughput optimization, and capacity planning; Enable consistency via playbooks, templates, and tooling
• Partner with senior management and executives on organizational design to maximize R&D goal attainment, clarity, ownership, and efficiency
• Partner with Data Operations, Internal Engineering, Product Operations, and other functions to ensure accurate, real-time visibility into delivery metrics

Skills

Analytical skills

English communication

Leadership coaching

Systems thinking

Change management

AI adoption

Data-driven decisions

Job description

SmartRecruiters Inc. is seeking a Senior / Lead Engineering Operations Manager to drive operational excellence across R&D. You will lead structural alignment, process design, and change initiatives with Engineering, Product, and Executive stakeholders.

You will partner with Data Operations and Product Operations to ensure real-time visibility into delivery metrics, while coaching leaders on flow and capacity planning in a high-growth environment.