Remote Junior Account Manager — Travel Partnerships & Growth

RateHawk; Warszawa; Remote; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Training programs

Travel discount & corporate rates

English language school

Job summary

RateHawk, part of Emerging Travel Group, is seeking a Junior Account Manager to maintain and grow partner relationships and strengthen our local market presence. This IC role focuses on client relations, growth opportunities, and brand representation in the travel trade.

You will engage with tour operators, travel agencies, and OTAs, coordinate with sales for market opportunities, and ensure smooth payment and reporting processes using CRM systems.

Qualifications

• Minimum 1 year in account or customer management in B2B travel.
• Knowledge of regional travel markets and B2B networks.
• Fluent in English and Polish.
• Travel up to 10% of time.
• Data-driven and numbers-oriented.
• Proactive, ambitious, team-spirited with an international mindset.

Responsibilities

• Maintain and develop relationships with existing and new partners (tour operators, travel agencies, OTAs) to increase engagement.
• Collaborate with sales to identify and support growth in the defined territory.
• Conduct follow-up communications for system training and platform utilization.
• Promote client brand through product presentations and industry events.
• Advise on incident resolution affecting partners and ensure timely communication.
• Oversee payment-related processes, verify and control transactions, ensure accuracy.
• Prepare and submit regular reports on partner activity and market developments using CRM.

Skills

Account management

Customer management

Business development

Market knowledge

English & Polish

Travel industry

Analytical skills

Team player

International mindset

Job description

RateHawk, part of Emerging Travel Group, is seeking a Junior Account Manager to maintain and grow partner relationships and strengthen our local market presence. This IC role focuses on client relations, growth opportunities, and brand representation in the travel trade.

You will engage with tour operators, travel agencies, and OTAs, coordinate with sales for market opportunities, and ensure smooth payment and reporting processes using CRM systems.