Remote Insurance Verification & Authorization Coordinator

Virtual Rockstar; Polska; Hybrid; PLN 204,000 - 306,000; Full time

Job summary

Virtual Rockstar is seeking an Insurance Verification and Prior Authorization Specialist for a fully remote role supporting a US-based physical therapy practice. The ideal candidate will own the verification and authorization workflow from start to finish, liaising with insurance providers and safeguarding HIPAA-compliant records.

Remote position with a focus on accuracy, independence, and timely approvals.

Qualifications

• Prior experience obtaining benefit information and prior authorization in a physical therapy setting is required.
• Familiarity with StrataPT, Availity, Inovalon, My Ability, and the UnitedHealthcare portal is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal, with a strong English dialect.
• Ability to work independently and manage multiple tasks efficiently.
• Amenable to work U.S. Central Time business hours.
• Reliable backup system in place to maintain coverage during internet or power outages.

Responsibilities

• Manage insurance verification and benefit information for physical therapy services.
• Obtain and follow up on insurance authorizations for patient treatments.
• Communicate effectively with insurance providers to ensure timely approvals.
• Maintain accurate records of authorization requests and follow-up actions.
• Collaborate with the clinical team to address any authorization-related inquiries.
• Process medical records requests in accordance with HIPAA compliance standards.
• Maintain accurate, secure documentation throughout the records request process.
• Assist with additional administrative tasks as needed.

Skills

Attention to detail

English proficiency

Communication skills

Independent work

Tools

Availity

Inovalon

My Ability

StrataPT

UnitedHealthcare portal

Job description

Virtual Rockstar is seeking an Insurance Verification and Prior Authorization Specialist for a fully remote role supporting a US-based physical therapy practice. The ideal candidate will own the verification and authorization workflow from start to finish, liaising with insurance providers and safeguarding HIPAA-compliant records.

Remote position with a focus on accuracy, independence, and timely approvals.