Remote Healthcare Transportation Support Specialist

Zohorecruit; Polska; Hybrid; PLN 164,000 - 254,000; Full time

Benefits offered by this job

Paid certification

Performance incentives

Job summary

Zohorecruit is seeking a Remote Healthcare Customer Service Representative to assist members with arranging transportation to medical appointments and accessing healthcare services. You will be patient, empathetic, and solution-oriented, helping ensure timely access to care.

Responsibilities include handling inquiries, documenting interactions, and coordinating with internal teams. This contractor role emphasizes reliable home setup and flexible scheduling after certification.

Qualifications

• Excellent communication and customer service skills.
• Compassionate, patient, and professional demeanor.
• Strong problem-solving and multitasking abilities.
• Comfortable navigating multiple computer applications.
• Previous customer service, healthcare, or call center experience is helpful but not required.

Responsibilities

• Assist members with scheduling transportation to and from healthcare appointments.
• Answer questions about transportation services and eligibility.
• Resolve transportation concerns and trip issues.
• Coordinate solutions when scheduled transportation is delayed or unavailable.
• Accurately document member interactions and trip information.
• Collaborate with internal teams to ensure members receive the support they need.

Skills

Communication

Customer service

Problem solving

Multitasking

Computer skills

Job description

Zohorecruit is seeking a Remote Healthcare Customer Service Representative to assist members with arranging transportation to medical appointments and accessing healthcare services. You will be patient, empathetic, and solution-oriented, helping ensure timely access to care.

Responsibilities include handling inquiries, documenting interactions, and coordinating with internal teams. This contractor role emphasizes reliable home setup and flexible scheduling after certification.