Remote German–English Customer Support Specialist

TransPerfect; Województwo mazowieckie; À distance; PLN 71 294 - 118 824; Temps partiel

Résumé du poste

TransPerfect is hiring a German-English Customer Support Specialist to work remotely. This contract-based role involves providing customer service for a global retail client, handling inquiries through phone and email. Candidates should possess native-level German proficiency and strong English communication skills. Responsibilities include assisting with product-related questions, order support, and documentation of customer interactions. Ideal for customer service-oriented individuals seeking flexible working hours.

Qualifications

• Experience with retail or e-commerce preferred.
• Able to manage both phone and written interactions.
• Must work independently in a remote environment.

Responsabilités

• Provide customer support through phone and email.
• Assist with product inquiries and order-related questions.
• Document interactions in required systems.

Connaissances

Native or near-native fluency in German

Strong professional-level English communication skills

Experience in customer service or call center

Strong communication and problem-solving skills

Description du poste

TransPerfect is hiring a German-English Customer Support Specialist to work remotely. This contract-based role involves providing customer service for a global retail client, handling inquiries through phone and email. Candidates should possess native-level German proficiency and strong English communication skills. Responsibilities include assisting with product-related questions, order support, and documentation of customer interactions. Ideal for customer service-oriented individuals seeking flexible working hours.