Remote Customer Care Specialist (Poland)

Concentrix; Kalisz; Remote; PLN 44,640 - 66,960; Full time

Benefits offered by this job

Private medical healthcare

Private life insurance

Multisport Card

Language classes

Access to online training platforms

Referral campaign bonuses

Development program opportunities

Fully paid training

Integration events

Social Fund

IT device provided for remote work

Job summary

A leading customer service provider in Poland is seeking individuals for a remote customer service role. As a brand ambassador, you will assist customers with their inquiries on hygiene products while showcasing your communication skills in Greek and English. The company offers a comprehensive benefits package, including private healthcare, training opportunities, and a conducive work environment. Join us and elevate your customer service career with potential growth into leadership roles.

Qualifications

• C1/C2 proficiency in Greek and B2 in English is required.
• Ability to learn quickly and adapt to various computer programs.
• Prior experience in customer service is a plus.

Responsibilities

• Advise customers on hygiene products and respond to inquiries.
• Provide multichannel support through email, chat, and social media.
• Document complaints and maintain high customer satisfaction.

Skills

Communication skills

Attention to detail

Multitasking

Problem-solving

Tools

CRM systems

Job description

A leading customer service provider in Poland is seeking individuals for a remote customer service role. As a brand ambassador, you will assist customers with their inquiries on hygiene products while showcasing your communication skills in Greek and English. The company offers a comprehensive benefits package, including private healthcare, training opportunities, and a conducive work environment. Join us and elevate your customer service career with potential growth into leadership roles.