Polish-Speaking CSR: Remote from Greece, Growth & Impact

Cross Border Talents; Poznań; Remote; PLN 66,000 - 77,000; Full time

Benefits offered by this job

Remote work flexibility

Full training and support

International team

Job summary

Cross Border Talents seeks a Polish-speaking Customer Service Representative to support Polish users remotely from Greece, seasonally from a paradise setting. You will handle inquiries, resolve account issues, and help maintain a safe online community with a friendly, proactive approach.

The role offers full training, remote work flexibility from Greece, and the chance to join an international team with growth opportunities.

Qualifications

• Fluency in Polish and English.
• Excellent communication and empathy skills.
• A proactive and community-first mindset.
• Attention to detail and analytical thinking.
• Familiarity with Facebook (well train you too!).

Responsibilities

• Offer friendly and timely support to Polish-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and escalate complex problems when needed.
• Use your insights to improve the way we work.

Skills

Polish language

English language

Communication

Empathy

Analytical thinking

Proactive mindset

Facebook familiarity

Tools

Facebook

Job description

Cross Border Talents seeks a Polish-speaking Customer Service Representative to support Polish users remotely from Greece, seasonally from a paradise setting. You will handle inquiries, resolve account issues, and help maintain a safe online community with a friendly, proactive approach.

The role offers full training, remote work flexibility from Greece, and the chance to join an international team with growth opportunities.