Remote Corporate Travel Consultant (German/English)

American Express Global Business Travel; Polska; Hybrid; PLN 50,000 - 70,000; Full time

Benefits offered by this job

2 months training

Remote work in Poland

Warsaw office onboarding (transport/宿

Job summary

American Express Global Business Travel is seeking a Travel Consultant fluent in German and English to join a fully remote team in Poland. You will advise and arrange travel for corporate clients, educate on options across air, rail, road, and lodging, and use Amadeus GDS to book in line with policy and regulations.

The role offers 2 months of training, and the Warsaw office will cover accommodation and transport for the initial period.

Qualifications

• 1+ year of experience in a call center environment.
• Professional communication in German and English, written and spoken.
• Computer skills including MS Office; comfortable with internet browsing.
• Comfort with math concepts like percentages and taxes.
• Strong attention to detail and client service orientation.

Responsibilities

• Advise and arrange travel for corporate clients (individuals and groups).
• Educate on travel options including air, rail, road, and hotels.
• Use GDS systems (Amadeus); ensure policy compliance and regulatory requirements.
• Handle special requests with positive telephone service techniques.
• Collaborate with team to coach and provide feedback to improve service levels.

Skills

Call center experience

German language

English language

MS Office / computer skills

Math skills (percentages/taxes)

Teamwork / feedback

Tools

Amadeus GDS

Other travel systems

Job description

American Express Global Business Travel is seeking a Travel Consultant fluent in German and English to join a fully remote team in Poland. You will advise and arrange travel for corporate clients, educate on options across air, rail, road, and lodging, and use Amadeus GDS to book in line with policy and regulations.

The role offers 2 months of training, and the Warsaw office will cover accommodation and transport for the initial period.