Remote Conversational Design Consultant for CX & AI

Xnrsolutions; Poland; Remote; PLN 335,000 - 558,000; Full time

Benefits offered by this job

Flexible work culture

Professional growth opportunities

Collaboration with global teams

Job summary

A global technology consultancy is seeking a Conversational Design Consultant to design engaging contact center experiences across various channels. You will lead design initiatives, working closely with multidisciplinary teams to deliver effective solutions. The ideal candidate has over 3 years of consulting experience, strong communication skills, and a passion for user experience. This position offers remote work flexibility and opportunities for professional growth in the exciting fields of AI and automation.

Qualifications

• 3+ years of experience in design or similar roles.
• Customer-facing consulting experience is essential.
• Strong communication skills necessary for stakeholder presentations.

Responsibilities

• Design conversational speech systems for various platforms.
• Define user personas and interaction experiences.
• Collaborate with project teams to validate product designs.

Skills

Conversational speech systems design

Communication and visualization skills

Collaboration within cross-functional teams

User data analysis

Eagerness to learn new technologies

Education

3+ years of experience in design or consulting

Tools

Lucidchart

Visio

Draw.io

Amazon Lex

Google Dialogflow

Job description

A global technology consultancy is seeking a Conversational Design Consultant to design engaging contact center experiences across various channels. You will lead design initiatives, working closely with multidisciplinary teams to deliver effective solutions. The ideal candidate has over 3 years of consulting experience, strong communication skills, and a passion for user experience. This position offers remote work flexibility and opportunities for professional growth in the exciting fields of AI and automation.