Remote Call Center Agent — Inbound Calls to Leads

24 Hours Group; Poland; Remote; PLN 48,345 - 68,855; Full time

Job summary

A leading call center firm is seeking a Remote Call Center Agent to manage incoming and outgoing calls, identify client needs, and convert leads into towing jobs. This full-time remote position operates across the Pacific Time Zone and offers a salary of $12.00 USD per hour along with bonuses. Ideal candidates will have great communication skills and a technical background to handle specific computer requirements necessary for the job.

Qualifications

• Experience in a customer service role preferred.
• High-speed internet connection required.
• Proficient in handling calls and managing client needs.

Responsibilities

• Manage a high volume of inbound and outbound calls.
• Identify client needs and deliver appropriate solutions.
• Convert inbound calls into leads and towing jobs.

Skills

Excellent communication skills

Customer service orientation

Problem-solving skills

Job description

A leading call center firm is seeking a Remote Call Center Agent to manage incoming and outgoing calls, identify client needs, and convert leads into towing jobs. This full-time remote position operates across the Pacific Time Zone and offers a salary of $12.00 USD per hour along with bonuses. Ideal candidates will have great communication skills and a technical background to handle specific computer requirements necessary for the job.