Remote Business Analyst for Automation & AI Workflows

Mason & Co; Polska; Ibrido; PLN 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Mason & Co IT Consultancy LTD is seeking a Business Analyst to help clients understand operational challenges and define clear requirements for systems, integrations and automation. You’ll connect business stakeholders with our delivery team, ensuring proposed solutions address real needs and have clear acceptance criteria.

The role spans business applications, process improvements and AI-enabled workflows. This is a permanent, full-time, fully remote role.

Competenze

• Proven experience in software implementations or process improvements.
• Strong facilitation, interviewing and requirements gathering skills.
• Experience mapping processes and creating acceptance criteria.
• Ability to challenge assumptions and align conflicting needs.
• Knowledge of data flows and system integrations.
• Experience supporting user acceptance testing.

Mansioni

• Run interviews and workshops to understand objectives and user needs.
• Map current processes and identify bottlenecks and gaps.
• Develop proposed future processes with stakeholders and delivery specialists.
• Document requirements, business rules, user stories and acceptance criteria.
• Help prioritise requirements according to business value, dependencies and delivery constraints.
• Identify data requirements and integration dependencies.
• Assess automation opportunities, including exceptions and points requiring human review.
• Maintain traceability between business needs, agreed requirements and delivered functionality.
• Support user acceptance testing and help stakeholders assess whether requirements have been met.
• Assess the impact of proposed changes and support clear scope decisions.
• Contribute to user guidance, handover materials and adoption activities.

Conoscenze

Workshop facilitation

Interviews

Requirements gathering

Process mapping

Documentation

Stakeholder management

Data flows

System integrations

Remote collaboration

Strumenti

Zoho applications

BPMN

Workflow automation

Descrizione del lavoro

Mason & Co IT Consultancy LTD is seeking a Business Analyst to help clients understand operational challenges and define clear requirements for systems, integrations and automation. You’ll connect business stakeholders with our delivery team, ensuring proposed solutions address real needs and have clear acceptance criteria.

The role spans business applications, process improvements and AI-enabled workflows. This is a permanent, full-time, fully remote role.