AI & Automation Consultant

Mason & Co; Polska; Ibrido; PLN 342.000 - 421.000; Tempo pieno

Descrizione del lavoro

Mason & Co IT Consultancy LTD is seeking an AI & Automation Consultant to help clients identify opportunities, assess readiness and implement practical AI-enabled solutions. You will combine business analysis with hands-on delivery on remote projects.

You will design workflows, integrations and safeguards, run discovery sessions, evaluate value and risk, and support user adoption to achieve measurable outcomes.

Competenze

• Practical experience delivering AI-enabled solutions or business process automation.
• Ability to translate business needs into clear use cases and workable solutions.
• Experience using generative AI platforms such as OpenAI or Claude.
• Experience with APIs, webhooks and workflow or integration platforms.
• Understanding of generative AI limitations, including unreliable outputs and the need for evaluation.
• Awareness of data protection, access controls and responsible handling of business information.
• Ability to identify where human oversight and approval are required.
• Strong communication, documentation and stakeholder management skills.
• A structured approach to testing, troubleshooting and measuring outcomes.
• Ability to work independently in a remote environment.

Mansioni

• Run discovery sessions to understand business processes, operational challenges and potential AI use cases.
• Assess organisational readiness, including people, processes, data and ownership.
• Evaluate proposed initiatives for value, feasibility, risks and required safeguards.
• Prioritise opportunities and define clear objectives, success measures and delivery plans.
• Design and implement AI-enabled workflows, assistants and integrations using suitable platforms and native capabilities.
• Connect solutions to approved business systems through APIs and supported integration tools.
• Define and test human review, escalation and fallback arrangements.
• Test output quality, reliability and failure scenarios before release.
• Document solution behaviour, limitations, access requirements and operating procedures.
• Support user adoption and monitor whether delivered solutions achieve their intended outcomes.

Conoscenze

AI automation

Business analysis

Process optimization

Stakeholder management

Communication skills

Documentation

Remote work

Strumenti

Zoho Flow

Zoho Creator

Deluge

APIs & Webhooks

Descrizione del lavoro

Mason & Co IT Consultancy LTD | Full time

Mason & Co IT Consultancy helps organisations connect their systems, improve everyday operations and put AI to practical use.

We’re looking for an AI & Automation Consultant to help clients identify worthwhile opportunities, assess their readiness and implement practical solutions with appropriate safeguards.

You’ll combine business analysis with hands-on delivery, helping organisations apply AI and automation to real operational needs. Projects may include workflow automation, AI assistants, agents and integrations with existing business systems.

This is a permanent, full-time, fully remote role with a salary of £70,000 per annum.

Your responsibilities will include:

• Run discovery sessions to understand business processes, operational challenges and potential AI use cases.
  
• Assess organisational readiness, including people, processes, data and ownership.
  
• Evaluate proposed initiatives for value, feasibility, risks and required safeguards.
  
• Prioritise opportunities and define clear objectives, success measures and delivery plans.
  
• Design and implement AI-enabled workflows, assistants and integrations using suitable platforms and native capabilities.
  
• Connect solutions to approved business systems through APIs and supported integration tools.
  
• Define and test human review, escalation and fallback arrangements.
  
• Test output quality, reliability and failure scenarios before release.
  
• Document solution behaviour, limitations, access requirements and operating procedures.
  
• Support user adoption and monitor whether delivered solutions achieve their intended outcomes.
  

Requirements

• Practical experience delivering AI-enabled solutions or business process automation.
  
• Ability to translate business needs into clear use cases and workable solutions.
  
• Experience using generative AI platforms such as OpenAI or Claude.
  
• Experience with APIs, webhooks and workflow or integration platforms.
  
• Understanding of generative AI limitations, including unreliable outputs and the need for evaluation.
  
• Awareness of data protection, access controls and responsible handling of business information.
  
• Ability to identify where human oversight and approval are required.
  
• Strong communication, documentation and stakeholder management skills.
  
• A structured approach to testing, troubleshooting and measuring outcomes.
  
• Ability to work independently in a remote environment.
  

Experience with Zoho One, Zoho Flow, Zoho Creator, Deluge, retrieval-augmented generation or agent workflows would be useful. Experience supporting organisations with AI adoption or governance would also be valuable.

• Fully remote working.
  
• Varied projects combining AI, automation and connected business systems.
  
• The opportunity to shape practical solutions and measure their business impact.