Relationship Manager

Gitmax; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance reimbursement

Professional development training

Annual international team events

Performance-based bonus

Job summary

Gitmax seeks a goal-oriented Relationship Manager to join its representation office in Warsaw. You will act as the primary contact for Polish-speaking clients, support onboarding, and answer product questions while building long-term relationships and driving client satisfaction.

Responsibilities include presenting the investment platform, engaging high-value clients at events, and collaborating with partners to expand brand awareness. Fluency in Polish and English is required.

Qualifications

• 3+ years of sales experience within brokerage firms, investment companies, or related industries.

Responsibilities

• Acting as the primary contact for Polish-speaking clients: supporting onboarding, answering product/platform questions, and resolving inquiries.
• Introducing our investment platform and services to new clients during introductory calls.
• Building long-term relationships and ensuring client satisfaction.
• Attending conferences, business events, and industry gatherings to attract and engage high-value clients.
• Collaborating with partners and influencers to grow brand awareness and trust.
• Understanding client needs and providing general information regarding the Company’s products and services, including explaining features and risks; any personal investment recommendations (if any) may only be provided strictly in accordance with applicable regulatory requirements and the Employer’s compliance policies and only where the Employer (or its licensed principal, as applicable) is authorized to provide such services.
• Staying up to date on market trends and sharing insights with clients.
• Maintaining accurate client records and supporting operations.
• Coordinating with internal teams (support, sales, product, compliance) to ensure seamless service delivery.
• Sharing client feedback to support continuous improvement.

Skills

Sales experience

Polish language

English language

Job description

Our partner is an investment platform of the international financial group, providing clients worldwide with access to over 1 million financial instruments, with expertise in the US, European and Asian stock markets, registered in Cyprus, is looking for a goal-oriented and motivated Relationship Manager to join the company's representative office in Warsaw.

Responsibilities:

• Acting as the primary contact for Polish-speaking clients: supporting onboarding, answering product/platform questions, and resolving inquiries;
• Introducing our investment platform and services to new clients during introductory calls;
• Building long-term relationships and ensuring client satisfaction;
• Attending conferences, business events, and industry gatherings to attract and engage high-value clients;
• Collaborating with partners and influencers to grow brand awareness and trust;
• Understanding client needs and providing general information regarding the Company’s products and services, including explaining features and risks; any personal investment recommendations (if any) may only be provided strictly in accordance with applicable regulatory requirements and the Employer’s compliance policies and only where the Employer (or its licensed principal, as applicable) is authorized to provide such services;
• Staying up to date on market trends and sharing insights with clients;
• Maintaining accurate client records and supporting operations;
• Coordinating with internal teams (support, sales, product, compliance) to ensure seamless service delivery;
• Sharing client feedback to support continuous improvement.

Requirements:

• 3+ years of sales experience within brokerage firms, investment companies, or related industries, with a strong preference for B2C sales;
• Excellent communication and negotiation skills;
• Proactive, solution-oriented mindset with a strong focus on client satisfaction and service quality;
• Fluency in Polish and English.

We offer:

• Competitive compensation package: fixed salary + performance-based bonus;
• Service agreement/ B2B contract with Cyprus.
• Medical insurance reimbursement: 50% for you and your immediate family;
• Professional development: Internal & external training, certifications, workshops, and seminars;
• Exclusive marketing & networking events for top-performing Relationship Managers;
• Annual team-building trips to inspiring international destinations;
• Engaging team competitions with valuable rewards.