Regional Logistic Coordinator (m/w/d)

TIENS Europe Region; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Team-building activities

Company parties & events

Job summary

TIENS Europe Region is seeking a Logistics Coordinator in Warszawa to support end-to-end import/export operations, collaborate with 3PLs, and ensure compliant documentation. You will work closely with Finance, Sales, Customer Service, and Operations to optimize order fulfillment and cross-border activities.

Ideal candidates have 3–5 years of hands-on import/export experience, strong knowledge of customs procedures and Incoterms, and fluent Polish with good English.

Qualifications

• Degree in Logistics, SCM, international trade, or related field.
• 3–5 years in import/export operations, with 3PL/4PL warehousing and WMS experience.
• Experience with B2C deliveries, courier operations, and system/API integrations.
• Solid knowledge of customs procedures, Incoterms, and international shipping practices.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in MS Office and ERP/logistics systems.
• Fluent Polish and good English; German is an advantage.

Responsibilities

• Coordinate end-to-end import/export operations, including customs clearance and documentation.
• Coordinate daily operations with 3PL/4PL warehouses, freight forwarders, and carriers.
• Prepare, review and maintain import/export documentation in compliance with regulations.
• Assist in freight bookings and maintaining relationships with logistics providers.
• Monitor shipment status and resolve delays to minimize disruptions.
• Coordinate inbound/outbound shipments to support inventory accuracy.
• Collaborate with Finance, Sales, Customer Service, and Operations to fulfill orders.
• Monitor logistics costs, freight charges, and prepare KPI reports.
• Coordinate with regional/local teams for cross-border logistics and compliance.
• Support logistics improvement projects and maintain audit-ready records.

Skills

Import/Export experience

Negotiation

Problem solving

MS Office

ERP/Logistics systems

Education

Degree in Logistics or related field

Tools

WMS

ERP systems

MS Excel

Job description

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 119 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

Tasks

• Support the Logistics Manager in coordinating end-to-end import and export operations, including customs clearance, shipping documentation, transport arrangements, and duties & taxes administration.
• Coordinate daily operations with third-party warehouses, freight forwarders, customs brokers, and transportation providers to ensure timely and accurate deliveries.
• Prepare, review, and maintain import/export documentation in compliance with international trade regulations and local legal requirements.
• Assist in coordinating freight bookings and maintaining effective relationships with logistics service providers to support cost-effective and efficient transportation.
• Monitor shipment status, proactively follow up on delivery schedules, and resolve logistics issues to minimize delays and operational disruptions.
• Coordinate inbound and outbound shipments to support inventory accuracy and warehouse operations.
• Work closely with Finance, Sales, Customer Service, and Operations teams to ensure smooth order fulfillment and timely issue resolution.
• Support the monitoring of logistics costs, freight charges, customs duties, taxes, returns, and related expenses, and assist in preparing regular logistics reports and KPI analyses.
• Coordinate with regional and local teams to ensure efficient cross-border logistics operations and compliance with company policies and legal requirements.
• Support the implementation of logistics improvement projects, process optimization initiatives, and regional supply chain activities.
• Maintain accurate logistics records and documentation to ensure audit readiness and regulatory compliance.
• Perform other logistics and supply chain coordination tasks as assigned by the Logistics Manager.

Requirements

• Degree in Logistics, Supply Chain Management, International Trade, or related field.
• 3**-5 years of hands‑on experience** in import/export operations, preferably in an international company.Experience with 3PL/4PL warehousing models and warehouse management systems (WMS).
• Experience with B2C deliveries, courier operations, and system/API integrations.
• Proven experience in operations and system improvement, and new solution implementation.
• Solid knowledge of customs procedures, Incoterms, and international shipping practices.
• Strong negotiation, communication, and problem‑solving skills.
• Proficiency in MS Office and ERP/logistics systems.
• Fluent Polish and good command of English required; German is an advantage.
• Opportunity to scale a unique S2B2C model across Europe
• Career path into regional leadership or global digital strategy roles
• Warm and international culture based on respect, collaboration and giving your ideas a spotlight!
• Interactive activities: team-building, company parties and events