Reference Data Services Analyst

Citibank (Switzerland) AG; Olsztyn; Hybrid; PLN 70,000 - 140,000; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance program

Parental leave

Job summary

Citibank (Switzerland) AG in Olsztyn, Poland, is seeking a Reference Data Services Analyst to join the onboarding team on a hybrid basis. The role focuses on overseeing and maintaining customer accounts, data quality, and pricing information across multiple systems and teams.

A 0-2 year track record in client data management within global finance is desirable. The position offers a hybrid work model with potential training and career growth within Citi Solutions Center Poland, plus a

Qualifications

• 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization.
• Strong communication skills both written and verbal.
• Good awareness of client needs/expectations.
• Financial services related qualifications (e.g. IAQ or similar).
• Bachelor’s/University degree or equivalent experience.

Responsibilities

• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels.
• Acts as backup for manager.
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.

Skills

Strong communication skills

Client needs awareness

Education

Bachelor’s/University degree or equivalent

Job description

## Reference Data Services AnalystApply: Hybrid: Olsztyn Poland: Full time: Posted Today: 26993215Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Onboarding Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Team/Role Overview:**The Reference Data Services Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **What you'll do:*** Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.* Identify opportunities for improvements to quality of data and client service levels* Acts as backup for manager* Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.* Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.**What we'll need from you:** * 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization* Strong communication skills both written and verbal* Good awareness of client needs/expectations* Financial services related qualifications (e.g. IAQ or similar)* Bachelor’s/University degree or equivalent experience By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: * Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)* Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates* Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates* Employee Assistance Program financed by Employer* Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)* Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates* Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.* Additional day off for volunteering* Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.* Opportunity to receive an annual discretionary incentive award* Special offers and discounts for employees* Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:* https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope\\_plc\\_05012025\\_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.