R2R Senior Analyst (System Key User)

ABB; Kraków; Hybrid; PLN 150,000 - 210,000; Full time

Job summary

ABB is seeking a Senior Analyst (System Key User) in Kraków to bridge R2R control knowledge with system support while maintaining integrity and compliance. You will assist end users and contribute to system enhancements, testing, and training.

The work model is hybrid, and you will engage across finance and IT functions. The role requires 4+ years in finance or R2R, experience with SAP/Workday/CFIN/SNOW, and strong stakeholder and communication skills.

Qualifications

• Bachelor's degree in Finance, Business Management, Economics, or IT.
• 4+ years of operational experience in finance or R2R processes.
• Experience with end-to-end R2R, and enterprise systems (SAP, Workday, CFIN, SNOW).
• You have stakeholder management, problem‑solving, and communication skills
• You understand continuous improvement methodologies (Lean Six Sigma)
• Agility, a data‑driven perspective, a sense of ownership, and the capacity to work across functions

Responsibilities

• Performing daily tasks and activities related to control & validation and act as process specialist for end-to-end R2R Ensure correct process execution per policies, internal control frameworks
• Serve as the first point of contact for end-users regarding system-related questions, issues, and troubleshooting.
• Ensure processes are executed in compliance with internal controls and corporate policies.
• Act as a gatekeeper for data integrity and process discipline within the system.
• Collaborate with IT on system changes, enhancements, and testing (UAT, regression testing, release validation).
• Identify gaps, propose improvements, and elevate issues to system owner.
• Promote best practices and standardization across the business.
• Develop training materials and conduct knowledge transfer for end-users
• Act as change ambassador and collect feedback for process improvement initiatives
• Maintain stakeholder engagement and support business continuity planning

Skills

Stakeholder management

Problem-solving

Communication skills

Lean Six Sigma

Agility

Data-driven

Ownership

Cross-functional

Education

Bachelor's degree in Finance

Bachelor's degree in Business Management

Bachelor's degree in Economics

Bachelor's degree in IT

Tools

SAP

Workday

CFIN

SNOW

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

R2R CoE Junior Capability Lead

Your Role And Responsibilities

As R2R Senior Analyst (System Key User) you will connect R2R control knowledge with system support, helping ensure processes run with integrity and compliance, while assisting end users and maintaining system performance.

In this role, you will provide subject matter knowledge, support end-users, and contribute to system enhancements, testing, and training. The role requires both functional knowledge of business processes and a solid understanding of system capabilities.

The work model for the role is: hybrid

You will be mainly accountable for:

Control & Process Expertise

• Performing daily tasks and activities related to control & validation and act as process specialist for end-to-end R2R Ensure correct process execution per policies, internal control frameworks
• Serve as the first point of contact for end-users regarding system-related questions, issues, and troubleshooting.
• Ensure processes are executed in compliance with internal controls and corporate policies.
• Act as a gatekeeper for data integrity and process discipline within the system.

System & Testing

• Collaborate with IT on system changes, enhancements, and testing (UAT, regression testing, release validation).
• Identify gaps, propose improvements, and elevate issues to system owner.
• Promote best practices and standardization across the business.

Training, Change Management & Stakeholder Support

• Develop training materials and conduct knowledge transfer for end-users
• Act as change ambassador and collect feedback for process improvement initiatives
• Maintain stakeholder engagement and support business continuity planning

Qualifications for the role:

• Bachelor's degree in Finance, Business Management, Economics, or IT
• 4+ years of operational experience in finance or R2R processes
• Experience with end-to-end R2R, and enterprise systems (SAP, Workday, CFIN, SNOW)
• You have stakeholder management, problem‑solving, and communication skills
• You understand continuous improvement methodologies (Lean Six Sigma)
• Agility, a data‑driven perspective, a sense of ownership, and the capacity to work across functions

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?