Quality Manager

NKT; Żory; On-site; PLN 180,000 - 240,000; Full time

Job summary

NKT is seeking a Quality Manager for the Warszowice area to lead and develop the local Quality organization within a global Quality setup. You will drive the site quality strategy, ensure compliance with customer and standards, and coordinate CAPA and audits across the site while partnering with global teams.

You will apply structured quality tools and lead improvements to reduce COPQ and improve process stability, with a focus on customer satisfaction and meeting ISO requirements.

Qualifications

• University degree in Quality Management, Engineering or related technical discipline.
• At least 5 years of experience within Quality in a manufacturing environment.
• Experience leading and developing teams.
• Solid knowledge of quality management systems based on ISO 9001, with familiarity with ISO 14001 and ISO 45001 as part of an integrated management system.
• Practical experience with quality tools such as 8D, FMEA, RCA, 5 Why, Ishikawa, CAPA, SPC and Control Plans.
• Good understanding of metrology processes, including calibration, verification, and measurement system reliability.
• Experience managing customer complaints, audits and continuous improvement initiatives.
• Good understanding of ERP/QMS systems.
• Solid communication and stakeholder management skills.
• Professional English skills (minimum B2)
• Fluent/Native Polish

Responsibilities

• Lead and develop the local Quality team and oversee the site’s quality strategy.
• Ensure compliance with customer requirements and standards (ISO 9001/ ISO 14001/ ISO 45001).
• Manage customer complaints, non-conformities, CAPA, and root-cause investigations.
• Monitor and improve key quality KPIs including COPQ and audit performance.
• Coordinate internal and external audits and support product certification activities.
• Drive continuous improvement using 8D, RCA, 5 Why, FMEA, and Control Plans.
• Oversee metrology, calibration, and measurement system reliability.
• Identify quality risks and implement preventive actions.
• Collaborate with global Quality teams to standardize processes.
• Promote a strong quality culture through coaching of managers and staff.

Skills

Quality mindset

Leadership

Stakeholder management

English (B2)

Polish (native)

Communication

Education

Bachelor's degree in Quality Management/Engineering

Tools

8D

FMEA

RCA

5 Why

Ishikawa

CAPA

SPC

ISO 9001

ISO 14001

ISO 45001

Job description

Do you want to play a key role in shaping quality standards within an international manufacturing company? Are you interested in developing effective teams, supporting continuous improvement, and ensuring customer satisfaction?

Join NKT as our Quality Manager in Warszowice and become part of a global Quality organization supporting our Distribution Business Line. In this role, you will manage the local Quality function, coordinate strategic quality initiatives, and ensure compliance with customer requirements, international standards, and NKT’s quality management system.

As Quality Manager, you will be responsible for leading and developing the local Quality organization while partnering closely with the local Operational Team, as well as Global Quality teams. You will play a key role in building our quality culture and delivering sustainable improvements across the manufacturing site.

Your Responsibilities Will Include

• Leading and developing the local Quality team
• Overseeing the site’s quality strategy in line with Business Line and Group objectives.
• Ensuring compliance with customer requirements, applicable cable standards and product specifications, internal standards, and the company’s integrated management system based on ISO 9001, ISO 14001, and ISO 45001.
• Managing customer complaints, non-conformities, CAPA processes and root cause investigations using structured quality methodologies.
• Monitoring and improving key quality KPIs, including customer complaints, Cost of Poor Quality (COPQ), audit performance and process stability.
• Coordinating internal, customer, and Integrated Management System certification audits, while acting as an internal auditor, overseeing the local internal auditor team, actively supporting product certification audits in quality-related areas, and ensuring effective follow-up of corrective actions.
• Driving continuous improvement initiatives by applying structured quality tools such as 8D, RCA, 5 Why, FMEA and Control Plans.
• Overseeing site metrology processes, including calibration and verification of measuring and monitoring equipment, to ensure measurement reliability and compliance with applicable standards and internal requirements.
• Identifying quality risks and implementing preventive actions to improve manufacturing performance.
• Cooperating with global Quality teams to implement best practices and standardize processes.
• Promoting a deep quality mindset throughout the organization by coaching managers and employees.

The role reports to the Quality Director, Distribution Business Line and works closely with both local management and international stakeholders.

To perform well in this position, you combine effective leadership with a structured approach and a focus on continuous improvement. You are comfortable working in an international matrix organization and thrive in an environment where collaboration and customer focus are essential.

We Believe You Have

• A university degree in Quality Management, Engineering or another relevant technical discipline.
• At least 5 years of experience within Quality in a manufacturing environment.
• Previous experience leading and developing teams.
• Solid knowledge of quality management systems based on ISO 9001, with familiarity with ISO 14001 and ISO 45001 as part of an integrated management system.
• Practical experience with quality tools such as 8D, FMEA, RCA, 5 Why, Ishikawa, CAPA, SPC and Control Plans.
• Good understanding of metrology processes, including calibration, verification, and measurement system reliability.
• Experience managing customer complaints, audits and continuous improvement initiatives.
• Good understanding of ERP/QMS systems.
• Solid communication and stakeholder management skills.
• Professional English skills (minimum B2)
• Fluent/Native Polish

About NKT

Offers a broad range of building wires, low- and medium-voltage power cable solutions supporting both safety in the building sector and the European energy transition. NKT markets high-quality products exceeding high customer expectations and has developed ergonomic solutions that are easy to install. Here, you will join a diverse and international organization operating from five main production sites with strong market positions across Europe driven by customer centricity and a growth focus.

At NKT, we are all Connectors. We connect to develop leading power cable technologies that enable the world’s transition to renewable energy - and we stay connected to grow as people and professionals. As a company, NKT connects a greener world with high-quality power cable technology and plays a key role as the world moves towards clean energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling reliable energy transmission. Since 1891, NKT has innovated the power cable technology, building the infrastructure from the first light bulbs to the megawatts created by renewable energy today.

NKT is headquartered in Denmark, operates from more than 30 countries worldwide, and employs 6,500 people globally. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 3.6 billion in 2025. NKT - We connect a greener world. www.nkt.com