Global Quality Manager – Manufacturing Excellence

NKT; Żory; On-site; PLN 180,000 - 240,000; Full time

Job summary

NKT is seeking a Quality Manager for the Warszowice area to lead and develop the local Quality organization within a global Quality setup. You will drive the site quality strategy, ensure compliance with customer and standards, and coordinate CAPA and audits across the site while partnering with global teams.

You will apply structured quality tools and lead improvements to reduce COPQ and improve process stability, with a focus on customer satisfaction and meeting ISO requirements.

Qualifications

• University degree in Quality Management, Engineering or related technical discipline.
• At least 5 years of experience within Quality in a manufacturing environment.
• Experience leading and developing teams.
• Solid knowledge of quality management systems based on ISO 9001, with familiarity with ISO 14001 and ISO 45001 as part of an integrated management system.
• Practical experience with quality tools such as 8D, FMEA, RCA, 5 Why, Ishikawa, CAPA, SPC and Control Plans.
• Good understanding of metrology processes, including calibration, verification, and measurement system reliability.
• Experience managing customer complaints, audits and continuous improvement initiatives.
• Good understanding of ERP/QMS systems.
• Solid communication and stakeholder management skills.
• Professional English skills (minimum B2)
• Fluent/Native Polish

Responsibilities

• Lead and develop the local Quality team and oversee the site’s quality strategy.
• Ensure compliance with customer requirements and standards (ISO 9001/ ISO 14001/ ISO 45001).
• Manage customer complaints, non-conformities, CAPA, and root-cause investigations.
• Monitor and improve key quality KPIs including COPQ and audit performance.
• Coordinate internal and external audits and support product certification activities.
• Drive continuous improvement using 8D, RCA, 5 Why, FMEA, and Control Plans.
• Oversee metrology, calibration, and measurement system reliability.
• Identify quality risks and implement preventive actions.
• Collaborate with global Quality teams to standardize processes.
• Promote a strong quality culture through coaching of managers and staff.

Skills

Quality mindset

Leadership

Stakeholder management

English (B2)

Polish (native)

Communication

Education

Bachelor's degree in Quality Management/Engineering

Tools

8D

FMEA

RCA

5 Why

Ishikawa

CAPA

SPC

ISO 9001

ISO 14001

ISO 45001

Job description

NKT is seeking a Quality Manager for the Warszowice area to lead and develop the local Quality organization within a global Quality setup. You will drive the site quality strategy, ensure compliance with customer and standards, and coordinate CAPA and audits across the site while partnering with global teams.

You will apply structured quality tools and lead improvements to reduce COPQ and improve process stability, with a focus on customer satisfaction and meeting ISO requirements.