Quality Documentation Specialist – Food & Compliance

Barry Callebaut Manufacturing Iberica SA.; Łódź; Híbrido; PLN 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Lunch card

Private medical care

Fitness card

PPE and retirement savings

Cafeteria program

Group life insurance

Hybrid work model

Flexible start times (7am–10am)

Office chocolate and corporate events

Resumo da oferta

Barry Callebaut Manufacturing Iberica SA. is seeking a Quality Documentation Officer to ensure timely and accurate customer documentation, quality and compliance requests.

You will collaborate with customers and internal teams to translate requirements into robust processes and quality systems, driving continuous improvement in documentation practices. The role supports regulatory compliance and customer satisfaction in a dynamic international environment, with a hybrid working model and

Qualificações

• Bachelor's degree in Food Science, Food Technology, or equivalent field.
• Minimum 2–3 years of experience in a similar role.
• Ideally at least 3 years in quality- or documentation-related positions.

Responsabilidades

• Provide professional, accurate, and timely responses to customer inquiries, documentation requests, and quality-related requirements.
• Serve as a key contact for customer documentation topics and support complaint investigations where documentation-related aspects are involved.
• Understand, review, and assess customer requirements, ensuring their effective implementation within quality management systems and certification profiles.
• Collaborate with internal stakeholders and customers to evaluate requirements, discuss feasibility, and identify alternative solutions when needed.
• Analyze customer inquiries and trends to identify recurring topics, opportunities for process optimization, and efficiency improvements.
• Support continuous improvement initiatives by identifying enhancement opportunities, defining action plans, and monitoring implementation.
• Review projects and business changes to evaluate their impact on customer requirements and documentation processes.
• Support ESG requirements integration into customer quality documentation.

Conhecimentos

Attention to detail

Communication

Team player

Travel flexibility

Formação académica

Bachelor's degree in Food Science or equivalent

Descrição da oferta de emprego

Barry Callebaut Manufacturing Iberica SA. is seeking a Quality Documentation Officer to ensure timely and accurate customer documentation, quality and compliance requests.

You will collaborate with customers and internal teams to translate requirements into robust processes and quality systems, driving continuous improvement in documentation practices. The role supports regulatory compliance and customer satisfaction in a dynamic international environment, with a hybrid working model and