Publishing Operations & Open Science Support Specialist

Frontiers; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Office presence emphasis

Wellbeing days

Volunteering days

Employee Assistance Programme

Learning Hub access

Job summary

Frontiers in Warsaw is seeking a Peer Review Specialist to support the open science publishing workflow. You will guide manuscripts through the review cycle, coordinate with editors and reviewers, and ensure timely, fair assessments.

The role emphasizes exceptional client service, strong English communication, and collaboration across a diverse international team. No prior publishing experience required; willingness to learn AI tools and improve processes is valued.

Qualifications

• Experience in roles delivering exceptional customer service.
• Proven ability to handle high volumes of work.
• Strong written and spoken English.
• Highly organized with good prioritization.
• Team player with cross-cultural collaboration.
• Willingness to learn and apply AI tools.
• Passion for Open Science.

Responsibilities

• Guide manuscripts through peer review using our online system.
• Coordinate with editors and reviewers to keep the process moving.
• Ensure reviews are fair, timely and of high quality.
• Collaborate with internal teams to improve workflows.
• Support authors, reviewers, and editors with queries.

Skills

Customer service

High volume workload

English proficiency

Organized

Team player

Problem solving

AI tools

Open science

Communication

Job description

Frontiers in Warsaw is seeking a Peer Review Specialist to support the open science publishing workflow. You will guide manuscripts through the review cycle, coordinate with editors and reviewers, and ensure timely, fair assessments.

The role emphasizes exceptional client service, strong English communication, and collaboration across a diverse international team. No prior publishing experience required; willingness to learn AI tools and improve processes is valued.