Property & Engineering Claims Specialist | Hybrid

Zurich Insurance; Województwo mazowieckie; Hybrid; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Private medical care

Life Insurance

Hybrid work opportunities

Flexible working time

Integration events

No dress code

Annual Bonus

Competitive Salary

Learning & Development Programs

Friendly and collaborative working atm

Job summary

Zurich Insurance Group in Poland seeks a Property & Engineering Claims Handler at mid to expert level. You will independently handle commercial claims, review policy terms, assess losses, and negotiate settlements while collaborating with Underwriting, Risk Engineering, and Legal to resolve complex cases.

Fluent Polish and English are essential; German is a plus. The role offers hybrid work, competitive salary, and learning opportunities within a supportive team.

Qualifications

• 5+ years (mid-level) or 8+ years (expert level) claims handling experience in Property and Engineering Commercial Claims.
• Strong knowledge of Polish insurance law, policy wordings, and regulatory environment.
• Experience managing complex or high-value claims with a customer- and solutions-oriented approach.
• Engineering education is a plus.
• Excellent communication and negotiation skills.
• Fluent in Polish and English (spoken and written); German language skills are an advantage.

Responsibilities

• Handle, analyze and resolve claims for commercial Property and Engineering independently and in line with Zurich's service standards.
• Review policy coverage, gather facts, assess losses, and negotiate settlements with customers, brokers, and other partners.
• Ensure accurate, timely claims handling, balancing customer focus with adherence to legal and regulatory requirements.
• Collaborate with Underwriting, Risk Engineering, and Legal to resolve complex cases and identify process improvements.
• Support digitalization and continuous development of claims processes.
• Act as a point of escalation for particularly complex or high-value claims (for Senior/Expert level).
• Contribute to sharing knowledge and best practices within the Claims team.

Job description

Zurich Insurance Group in Poland seeks a Property & Engineering Claims Handler at mid to expert level. You will independently handle commercial claims, review policy terms, assess losses, and negotiate settlements while collaborating with Underwriting, Risk Engineering, and Legal to resolve complex cases.

Fluent Polish and English are essential; German is a plus. The role offers hybrid work, competitive salary, and learning opportunities within a supportive team.