Project Manager (API Management Platform) | f/m/d

ERGO; Warszawa; Hybrid; PLN 150,000 - 210,000; Full time

Benefits offered by this job

Medical package

Remote work option

Office in Warsaw

Job summary

ERGO Technology & Services S.A. (ET&S) in Warsaw seeks an IT Project Manager to shape and govern the API Management Platform, enabling product teams to publish, secure, manage and consume APIs through self-service tooling.

You will own backlog, coordinate compliance and onboarding, and drive platform improvements in a dynamic, multinational environment. Collaborate with engineering, security, and architecture to align with regulatory requirements, while fostering strong stakeholder relationships

Qualifications

• Fluency in English (C1).
• Experience in product management, platform management or related technology-focused role.
• Effective communication with technical and non-technical stakeholders.
• Ability to build relationships and influence decisions in complex environments.
• Translate business, compliance and customer requirements into priorities.
• Customer-focused mindset and passion for improving user experience.
• Collaborate effectively within Agile teams and cross-functional environments.
• Take ownership of initiatives and drive them to completion.
• Adapt to changing priorities while maintaining attention to detail.
• Share knowledge, provide guidance and support others.

Responsibilities

• Own product management activities for the API Management Platform, including backlog curation and prioritization.
• Coordinate compliance, regulatory and audit-related activities including evidence gathering and security reviews.
• Support platform customers through onboarding, training and hands-on guidance.
• Help teams publish, secure, document and consume APIs using self-service tools.
• Bridge between technical teams, product customers, security, compliance and EA stakeholders.
• Contribute to continuous improvement of developer experience, tooling and automation.
• Support evolution of platform processes, standards and customer-facing guidance.
• Ensure alignment with API security, identity management, cloud governance and operational resilience.

Skills

English fluency

Product management

Platform management

Stakeholder management

Business requirements translation

Customer-focused mindset

Agile collaboration

Ownership & delivery

Adaptability

Knowledge sharing

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

As an IT Project Manager, you will help shape, govern and grow the API Management Platform. The platform enables product teams across the Group to publish, secure, manage and consume APIs through standardized self-service tooling.

You will combine technical product ownership, compliance governance and customer enablement while working closely with engineering, security, compliance, architecture and customer teams. In this role, you will drive platform improvements, support regulatory and audit-related activities, and ensure customers can successfully onboard and leverage the platform.

How you will get the job done

• owning and managing product management activities for the API Management Platform, including backlog curation, prioritization and alignment with engineering teams
• coordinating compliance, regulatory and audit-related activities, including evidence gathering, security reviews and governance requirements
• supporting platform customers through onboarding, training and hands‑on guidance
• helping teams understand how to publish, secure, document and consume APIs using self‑service tools
• acting as a bridge between technical teams, product customers, security, compliance and enterprise architecture stakeholders
• contributing to the continuous improvement of developer experience, tooling, documentation and automation
• supporting the evolution of platform processes, standards and customer‑facing guidance
• ensuring alignment with organizational standards related to API security, identity management, cloud governance and operational resilience

Skills and experience you will need

• fluency in English (C1)
• demonstrating experience in product management, platform management or a related technology‑focused role
• communicating effectively with technical and non‑technical stakeholders across different functions
• building strong relationships and influencing decisions in a complex stakeholder environment
• translating business, compliance and customer requirements into actionable priorities
• demonstrating a customer‑focused mindset and passion for improving user experience
• collaborating effectively within Agile teams and cross‑functional environments
• taking ownership of initiatives and driving them to completion
• adapting to changing priorities while maintaining attention to detail
• sharing knowledge, providing guidance and supporting the success of others

Nice to have

• understanding API management concepts, including REST APIs, API lifecycle management, API gateways and developer portals
• working with Azure API Management, Azure cloud services or cloud‑native integration patterns
• understanding API security concepts such as OAuth2, JWT, access control and identity management
• using Git‑based workflows, Azure DevOps and CI/CD pipelines
• working with AWS or other cloud platforms
• demonstrating experience within financial services, insurance or other regulated environments
• understanding enterprise‑scale platforms, self‑service enablement models or GitOps approaches
• demonstrating familiarity with governance, compliance or audit‑related processes
• supporting customer onboarding, training or enablement activities
• working with identity and access management concepts and operational governance frameworks

What we offer

Let's be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced – work‑life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in‑office gaming room and dog‑friendly office in Warsaw won’t be easy.

Let's be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun – company‑wide bike races and soccer matches, film marathons in our cinema room or other engaging team‑building activities – we got it covered!

Let's be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!