Project Lead (Account Manager)
Demandflow
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Demandflow is seeking a Project Lead (Account Manager) to own client relationships and drive website projects from brief to launch. You will coordinate with designers and developers, translate marketing goals into actionable tasks, and ensure on-time delivery with a premium client experience.
You will work remotely, primarily aligned to US EST hours, with collaboration across GMT and PST. Native English communication, strong marketing knowledge, and agency experience are highly valued.
Qualifications
- Fluent English and excellent communication skills.
- Strong marketing knowledge within B2B context.
- Availability to work US EST hours and collaborate across GMT/PST.
- Experience in agency or client-facing roles is preferred.
Responsibilities
- Be the primary point of contact for clients and manage relationships.
- Lead website projects from briefing to launch and ensure on-time delivery.
- Coordinate with designers/developers and translate client goals into actionable tasks.
- Maintain proactive progress updates and manage timelines, scope and feedback.
- Run regular check-ins and sponsor project retrospectives for process improvements.
Skills
Tools
Job description
Location: Remote (Must be available to work primarily US EST hours, with some collaboration across GMT & PST)
Demandflow, a fast-growing design & Webflow agency, is seeking a Project Lead (Account Manager) to lead website projects & act as the key link between clients, designers & developers.You'll manage client relationships, project delivery & internal teams, ensuring websites are delivered on time, to a high standard & with a seamless client experience. Our clients are primarily B2B marketing teams at high-growth scale-ups & enterprise companies, so we're looking for someone who understands how websites connect to wider brand & marketing strategy, can confidently advise clients & translate their goals into clear direction for design & development teams. Agency experience is strongly preferred, with experience leading website projects a huge bonus.
Reporting to Head of Client Delivery
This role requires native/fluent English, excellent communication skills, strong marketing knowledge & availability to work US EST hours.
- Be the primary point of contact for clients throughout their projects
- Build strong relationships & provide a premium client experience
- Work closely with B2B marketing teams to understand their brand, marketing & website goals
- Confidently discuss how websites support positioning, campaigns, demand generation & conversion
- Gather requirements & translate client goals into clear actions for designers & developers
- Provide proactive updates on progress, priorities & next steps
- Manage expectations around timelines, scope, feedback & deliverables
- Identify concerns early & recommend solutions
- Act as a strategic partner rather than simply a project coordinator
- Lead website projects from briefing through design, development, QA & launch
- Define project scopes & break work into clear tasks within ClickUp
- Set priorities & deadlines based on client goals, dependencies & team capacity
- Manage multiple projects while maintaining visibility across timelines & deliverables
- Capture, clarify & communicate feedback between clients & internal teams
- Monitor progress & proactively resolve blockers or risks
- Lead project retrospectives & identify process improvements
- Act as the key link between clients, designers & developers
- Ensure teams understand both project requirements & the strategy behind them
- Run regular check-ins to maintain momentum & resolve blockers
- Keep projects focused, aligned & moving forward
- Ensure ClickUp workflows are followed & continuously improved
- Oversee project quality & ensure deliverables meet the brief, brand standards, strategic goals & client expectations
- Review website implementations for design accuracy, functionality & content(missing ' '? Actually I will correct below) ...
- Experience within a creative, digital, web, branding or marketing agency is strongly preferred
- Proven experience managing client accounts, projects or ongoing relationships
- Comfortable being the main client-facing person responsible for keeping projects moving
- Experience managing multiple clients & projects simultaneously
- Strong judgement around when to challenge, clarify, advise or elevate
- Strong marketing knowledge, ideally within B2B
- Understand how websites fit into wider brand & marketing strategy
- Comfortable discussing positioning, messaging, conversion, customer journeys, campaigns & demand generation
- Able to understand the commercial objective behind a website & communicate this to designers & developers
- Marketing experience combined with client account management is ideal
- Experience leading website projects is a huge bonus
- Understand how designers & developers work & can communicate effectively between both
- Familiar with wireframes, page structures, responsive design, CMS, QA & launch processes
- Webflow experience is beneficial but not essential
- Experience using ClickUp or similar project management tools
- Strong organisation & ability to manage competing priorities
- Able to spot risks, blockers, dependencies & scope issues early
- Comfortable creating structure while adapting when projects change
- Strong initiative & problem-solving skills
- Confident speaking with marketing managers, Heads of Marketing, founders & senior stakeholders
- Able to simplify technical or creative information for clients
- Comfortable leading calls, presenting recommendations & managing challenging conversations
- Proactive & comfortable taking ownership
- High standards for websites, deliverables & client experience
- Strong instinct for when something doesn't align with the brief, brand or marketing objective
- Able to identify issues early & ensure they are resolved
- Create clarity for designers & developers without micromanaging
- Comfortable holding teams accountable while maintaining a collaborative environment
- Take ownership of project outcomes, not just task coordination
- Balance client needs, team capacity, scope & timelines
- Availability to work primarily US EST hours is essential
- You’ll also collaborate with team members & clients across GMT & PST where required
- Reliable EST overlap is a core requirement of the role
- Hands-on Webflow knowledge
- SEO & web performance knowledge
- Experience with B2B SaaS, technology or high-growth companies
- Experience with brand strategy, website strategy, demand generation or conversion-focused projects
- Someone with agency experience who loves being at the centre of projects, connecting clients with creative & technical teams
- A marketer who moved into account management, digital production or project leadership
- Someone who understands a B2B website needs to support positioning, campaigns, conversion & wider marketing strategy
- A confident communicator who can speak with a Head of Marketing & then work through implementation with a designer or developer
- Someone who enjoys building client relationships while keeping projects organised & commercially focused
- A proactive person who takes ownership & spots problems early
Demandflow is a team of world-class designers, developers & marketing strategists helping high-growth B2B companies build impactful brands, high-performance websites & strategic creative. We bridge the gap between brand, design, development & marketing execution, helping marketing teams turn strategy into websites & creative that support growth. You'll sit at the centre of that process, working directly with clients & our internal team to turn strategic ideas into exceptional digital experiences
- Stay Curious, Keep Learning – Every project is a chance to experiment, improve & refine our craft
- Collaborate Without Ego – We share knowledge openly & work together to create the best outcomes
- Take Ownership – We take initiative, problem-solve & push projects forward
- Obsess Over the Details – Small details make the difference in delivering world-class work
- 25 days paid leave
- Flexible working within the requirements of EST collaboration hours
- Work alongside talented designers, developers & strategists
- Collaborate with fast-growing B2B companies
- Work directly with ambitious marketing teams on high-impact website projects
- Rapid career progression based on performance & impact
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
