Program Manager

PRIMUS Global Solutions (PRIMUS UK & Europe); Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

PRIMUS Global Solutions (PRIMUS UK & Europe) is seeking an experienced IT eCommerce Program Manager to lead large-scale digital commerce transformation across Adobe Commerce (Magento) and SAP Commerce Cloud (Hybris). You will manage global teams, multi-market rollouts, platform modernization, and integrations within B2B, B2C, D2C and Marketplace environments.

The role focuses on governance, operational excellence, and delivery across complex eCommerce ecosystems, requiring strong stakeholder

Qualifications

• 15+ years of IT program or project management experience, preferably in eCommerce.
• Strong planning, budgeting, scope and risk management capabilities.
• Experience with Adobe Commerce/Magento and/or SAP Commerce Cloud/Hybris.
• Proven track record leading global, multi-market programs.
• Solid Agile/SAFe delivery and governance experience.

Responsibilities

• Lead enterprise eCommerce programs across Adobe Commerce and SAP Commerce Cloud.
• Own program planning, scope, budgets, timelines, dependencies, risks and governance.
• Drive platform modernization, upgrades, transformation and global rollouts.
• Oversee market onboarding, localization, templates, release planning and change management.
• Establish governance, KPIs, executive reporting and steering committee processes.
• Lead distributed global teams including Product Owners, Architects, Developers, QA and Support.
• Collaborate with stakeholders to align roadmaps with business objectives.
• Oversee integrations with SAP S/4HANA, CRM, AEM/Sitecore, Payment, OMS/WMS, Marketing and API platforms.

Skills

IT Program Management

eCommerce

Adobe Commerce/Magento

SAP Commerce Cloud

Agile/SAFe

Global Team Leadership

Stakeholder Management

Job description

We are looking for an experienced IT eCommerce Program Manager to lead large-scale digital commerce transformation and delivery programs across Adobe Commerce (Magento) and SAP Commerce Cloud (Hybris).

The role involves managing global teams, multi-market rollouts, platform modernization, integrations, releases, governance, and operational excellence across B2B, B2C, D2C, and Marketplace environments.

Key Responsibilities

• Lead multiple enterprise eCommerce programs across Adobe Commerce and SAP Commerce Cloud.
• Own project/program planning, scope, budgets, timelines, dependencies, risks, and delivery governance.
• Drive platform modernization, upgrades, transformation, and global rollouts.
• Manage market onboarding, localization, global templates, release planning, and change management.
• Establish governance, KPIs, executive reporting, and steering committee processes.
• Lead distributed global teams including Product Owners, Architects, Developers, QA, and Support.
• Drive Agile/SAFe delivery and continuous improvement.
• Collaborate with business and technology stakeholders to align commerce roadmaps with business objectives.
• Oversee integrations with SAP S/4HANA, CRM, AEM/Sitecore, Payment, OMS/WMS, Marketing, and API/Middleware platforms.

Required Skills

• 15+ years in IT Program/Project Management, preferably within eCommerce.
• Strong Project Planning and Program Management experience.
• Experience with Adobe Commerce/Magento and/or SAP Commerce Cloud/Hybris.
• Strong Agile, SAFe, and traditional project management experience.
• Experience managing global teams, vendors, budgets, risks, dependencies, and executive stakeholders.
• Strong understanding of eCommerce architecture, integrations, and digital commerce ecosystems.

Key Skills:

Project Planning | eCommerce Program Management | Adobe Commerce/Magento | SAP Commerce Cloud/Hybris | Agile | SAFe | Global Rollouts | Transformation | Governance | Release Management