Professional Services Engineer

StartApp, inc.; Warszawa; Hybrid; PLN 150,000 - 230,000; Full time

Job summary

StartApp, inc. seeks a hands-on Professional Services Engineer to lead technical integrations of partner products into the Start.io platform/SDK. You will plan, execute and monitor onboarding operations and provide ongoing technical consultancy to internal teams.

You will tackle complex issues, contribute to product improvements, and help automate internal processes, ensuring smooth delivery and success for partners.

Qualifications

• B.A./B.Sc. in CS/IT/Industrial Engineering or related field.
• 3+ years of experience as Technical Solutions Engineer or equivalent.
• Strong knowledge of REST APIs, HTTP, JSON, XML and web tech.
• Experience with HTML/JavaScript and MongoDB databases.
• Proficient in SQL and MS Excel; ability to write complex queries.
• Excellent communication, multi-task coordination and proactive attitude.
• Fluent in English.

Responsibilities

• Lead technical integration projects of partner products into the Start.io platform/SDK.
• Plan, execute and supervise onboarding operations with partners.
• Provide ongoing technical consultancy and support to internal teams.
• Investigate and resolve technical issues and drive process improvements.
• Develop internal tools and automation to improve efficiency.

Skills

REST APIs

HTTP

JSON

XML

HTML

JavaScript

MongoDB

SQL

MS Excel

English fluency

Education

B.A./B.Sc. in Computer Science, IT, or Industrial Engineering

Tools

MongoDB

SQL

HTML

Java

Kotlin

MS Excel

REST/HTTP tooling

Job description

Description

An Start.iois a mobile marketing and audience platform. Start.io empowers the mobile app ecosystem and simplifies mobile marketing, audience building, and mobile monetization. Start.io's direct integration with over 500,000 monthly active mobile apps provides access to unprecedented levels of global first-party data, which can be leveraged to understand and predict behaviors, identify new opportunities, and fuel growth.

If you are people-oriented combined with a passion for the tech and operation side, your place is with us.

The Professional Services Engineer / Technical Solutions Engineer will have full responsibility to lead, plan, execute and see through technical integration processes of 3rd party partner products into start.io platform/SDK as well as providing on-going technical consultancy and support to internal partners.

Responsibilities

• Leading all aspects of partners custom on-boarding operations including planning, execution and monitoring, ensuring successful launch and operation.
• Investigating and solving technical issues.
• Contribute to product development and prioritization based on feedback and partners requirements.
• Drive successful delivery and process improvement
• Development of internal tools and automation solutions

Requirements

• B.A/BSC in Computer Science, Information Technology/Industrial Engineering or related field.
• 3+ years of working experience as Technical Solutions Engineer or equivalent
• Knowledge of Internet and Mobile (Android and iOS) domains, technical experience in the following areas: Rest APIs, HTTP, JSON, XML.
• Experience with HTML, JS
• Experience with AI agents
• Experience with MongoDB
• Fully proficient in SQL and MS Excel, ability to write complex queries
• Ability to manage and coordinate multiple tasks.
• Solid communication skills.
• Pro-active and curious, team-player, motivated and organized.
• Can do attitude - Creative, assertive, problem solver.
• Fluent in English

Preferred qualifications

• Experience with analytics, monitoring and alerting tools: Grafana, Kibana, Tableau, other
• Prior experience in digital advertising companies
• Previous experience with ads SDK
• Experience with advertising formats and protocols: OpenRTB, OpenRTB[1]Native, VAST, SIMID.
• Experience with Java/Kotlin