Professional Services Engineer

Globaldev Group; Poland; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Vacation days

Health insurance

Multisport (Poland)

Mobilization support

Job summary

Globaldev Group in Poland seeks a Professional Services Engineer to lead technical integrations of partner products into the start.io platform/SDK and provide ongoing technical consultancy to internal teams.

Responsibilities include onboarding, issue resolution, product feedback, and driving delivery improvements, with development of internal automation tools to streamline processes.

Qualifications

• B.A/BSC in Computer Science, Information Technology/Industrial Engineering or related field.
• 3+ years of experience as Technical Solutions Engineer or equivalent.
• Knowledge of Internet and Mobile domains (Android/iOS) and REST APIs, HTTP, JSON, XML.
• Experience with HTML and JS.
• Experience with AI agents.
• Experience with MongoDB.
• Proficiency in SQL and MS Excel; able to write complex queries.
• Ability to manage and coordinate multiple tasks.
• Strong communication skills.
• Pro‑active, curious, team-player, motivated and organized.
• Can-do attitude; creative, assertive, problem solver.
• Fluent in English

Responsibilities

• Lead all aspects of partners' custom onboarding operations including planning, execution and monitoring.
• Investigate and resolve technical issues.
• Contribute to product development and prioritization based on partner feedback and requirements.
• Drive successful delivery and process improvement.
• Develop internal tools and automation solutions.

Skills

English fluency

HTML

JavaScript

SQL

Excel

Communication skills

Multitasking

Proactive mindset

Education

Bachelor's degree in Computer Science / IT / Industrial Engineering or related field

Tools

MongoDB

SQL

Excel

HTML

JavaScript

Job description

The projectis a mobile marketing and audience platform that empowers the mobile app ecosystem and simplifies mobile marketing, audience building, and mobile monetization. This product has direct integration with over 500,000 monthly active mobile apps provides access to unprecedented levels of global first-party data, which can be leveraged to understand and predict behaviors, identify new opportunities, and fuel growth.

If you are people-oriented combined with a passion for the tech and operation side, your place is with us.

The Professional Services Engineer / Technical Solutions Engineer will have full responsibility to lead, plan, execute and see through technical integration processes of 3rd party partner products into start.io platform/SDK as well as providing on-going technical consultancy and support to internal partners.

Responsibilities

• Leading all aspects of partners custom on-boarding operations including planning, execution and monitoring, ensuring successful launch and operation.
• Investigating and solving technical issues.
• Contribute to product development and prioritization based on feedback and partners requirements.
• Drive successful delivery and process improvement
• Development of internal tools and automation solutions

Requirements

• B.A/BSC in Computer Science, Information Technology/Industrial Engineering or related field.
• 3+ years of working experience as Technical Solutions Engineer or equivalent
• Knowledge of Internet and Mobile (Android and iOS) domains, technical experience in the following areas: Rest APIs, HTTP, JSON, XML.
• Experience with HTML, JS
• Experience with AI agents
• Experience with MongoDB
• Fully proficient in SQL and MS Excel, ability to write complex queries
• Ability to manage and coordinate multiple tasks.
• Solid communication skills.
• Pro‑active and curious, team-player, motivated and organized.
• Can do attitude - Creative, assertive, problem solver.
• Fluent in English

Would be a plus

• Experience with analytics, monitoring and alerting tools: Grafana, Kibana, Tableau, other
• Prior experience in digital advertising companies
• Previous experience with ads SDK
• Experience with advertising formats and protocols: OpenRTB, OpenRTB[1]Native, VAST, SIMID.
• Experience with Java/Kotlin

What we offer

• 20 days of vacation.
• Purchase the necessary software.
• Health insurance coverage.
• Multisport coverage (Poland).
• Mobilization reservation available upon successful completion of the probation period (for Ukrainian colleagues).
• The exchange of experience and work with talented colleagues.
• Last but not least - valuable compensation for your efforts.