Product Manager, Telecom Platform & Operations (Hybrid)

Aduna Global, LLC; Łódź; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Employment contract

Hybrid work model

Private medical care

Multisport card

Unlimited paid time off

Job summary

Aduna Global Poland Sp. z o.o. is seeking a Product Manager for Operating Services to own and evolve the operational capabilities powering the Aduna platform.

You will define strategy for BSS and core platform services, including onboarding, routing, monitoring, and dashboards, partnering with engineering, IT, and vendors to build scalable, automated operating models. You will drive the Telco Finder roadmap, ASP Registration journeys, and platform monitoring, delivering self-service experiences

Qualifications

• Proven Product Management experience owning platform, infrastructure, operations, or enterprise software products.
• Strong technical fluency and the ability to work effectively with engineering teams and external technology vendors.
• Experience defining requirements and managing products delivered through third-party platforms or vendors.
• Ability to operate across multiple domains and maintain a strategic view across interconnected systems.
• Strong understanding of product lifecycle management, systems integration, and operational workflows.
• Exceptional stakeholder management and communication skills.
• A proactive, ownership-driven mindset with the ability to navigate ambiguity and drive cross-functional initiatives.
• Experience leading change and influencing teams across organizational boundaries.
• Ability to work independently and thrive in a highly visible role with broad responsibility.

Responsibilities

• Own the product direction of Aduna's Business Support Systems including onboarding, catalog management, ordering, usage data, and reconciliation.
• Drive transition from manual processes to scalable self-service experiences.
• Own roadmap for Telco Finder routing intelligence connecting requests to operators.
• Define ASP Registration journeys for seamless onboarding for customers and CSPs.
• Oversee platform monitoring, visibility, and reporting capabilities.
• Develop internal and external dashboards for actionable insights.
• Lead new operational capabilities like consent management, compliance tooling, audits, and performance management.
• Translate business needs into clear product requirements and roadmaps.
• Collaborate with Engineering, IT, Commercial, and Program Management to drive execution.
• Partner with third-party platform vendors to align solutions with Aduna's operating model.
• Support organizational change toward more automation and scalability.

Skills

Product strategy

Cross-functional leadership

Technical fluency

Requirements definition

Vendor management

Roadmap ownership

Stakeholder management

Change management

Independent work

Job description

Aduna Global Poland Sp. z o.o. is seeking a Product Manager for Operating Services to own and evolve the operational capabilities powering the Aduna platform.

You will define strategy for BSS and core platform services, including onboarding, routing, monitoring, and dashboards, partnering with engineering, IT, and vendors to build scalable, automated operating models. You will drive the Telco Finder roadmap, ASP Registration journeys, and platform monitoring, delivering self-service experiences