Problem Resolution Management Engineer

BorgWarner; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private medical care

Multisport card

Group insurance

Flexible working hours

Hybrid work model

Job summary

BorgWarner is seeking a Problem Resolution Management Engineer in Krakow to coordinate engineering efforts across defects and change management during product lifecycles in traction inverter development for EVs. You will work with program leads and engineers and interface with customers to strive for zero defects at launch.

The role requires a strong background in electrical/mechatronics/software engineering, automotive change management, and experience with power electronics.

Qualifications

• Bachelor’s degree in Electrical, Mechatronics or Software Engineering.
• Master’s degree in related technical field preferred.
• Automotive industry experience with progressive responsibilities.
• Good working knowledge of Software Development Lifecycle.

Responsibilities

• Coordinate defect resolution with customers and BorgWarner project teams.
• Implement internal and external change management activities per process framework.
• Determine all the project's change management activities and track them to resolution.
• Communicate change status and close out requests; support root cause analysis.

Skills

Customer communication

Change management

Root cause analysis

Analytical skills

Statistical analysis

A-SPICE

English fluency

Education

Bachelor’s in Electrical, Mechatronics, or Software Engineering

Master’s degree preferred

Tools

Polarion

JIRA

Job description

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner, we constantly work towards our vision of a clean and energy-efficient world.New Technical Center - Electrification in KrakowAt BorgWarner, we design and manufacture the systems that define the way the world moves forward. With the world’s foremost technologists, engineers, and OEMs, we’re accelerating the world’s transformation to eMobility.Products and solutions range from the existing portfolio of Power Electronics - BorgWarner.Job purposeThe Problem Resolution Management Engineer role coordinates engineering efforts to work on solving issues and processing changes to the product along its lifecycle in development of traction inverters for electric vehicles, while balancing the team’s efforts, to achieve the goal of zero defects at product launch. This role requires working together with Program Leads, Engineering, and interfaces frequently with the customer.Key responsibilitiesMaintain communication and develop a good working relationship with the customer/supplier; establish and maintain the communication link in terms of Defects Status between the engineering department at the customer and the BorgWarner project teamsImplement internal and external change management activities according to BorgWarner process frameworkDetermine all the project's change management activitiesDecide on change requests and track them towards resolutionCommunicate change request status and close out the requestsDefine strategy for project’s problem/defect managementAnalyze the defects and plan their correctionsTrack the defect resolutionClassify defects and assign priority and severity to themClose out defect reports and analyze problem trendsDetermine impact of the problem to the projectSupport the project team in root cause analysis and lessons learned archiveWhat we’re looking forBachelor’s in Electrical, Mechatronics or Software Engineering. Master’s degree in related technical field preferred.Automotive industry experience with progressive increases in responsibility, experience in Systems engineeringGood working knowledge of software development lifecycle.Knowledge of Polarion, JIRA or similar toolsUnderstanding of power electronics, electric motors and controlsUnderstanding of effort estimation and work trackingDemonstrate experience of working in high pressure environments in previous roles.Analytical, technical, and statistical skills for root cause analysis, methods and tools (DFMEA, FMEA, FMEDA, 8-D, and FTA analysis)Experience in A-SPICEFluency in English is required. German and/or French would be an advantageGlobal Experience working with multiple regions and multiple culturesExperience in development of propulsion system, power electronics, motors or engines, hardware and controls development, system integration, and execution is an assetSome travel (less than 10%) and a flexible work schedule on occasionWhat we offerPrivate Medicover medical care for the employee and their family.Co-financing for the sport card Multisport.Possibility to join the UNIQA group insurance.Flexible working hours.Salary adequate to skills and experience.Co-financing for holidays.Hard and soft training, language courses.Hybrid working model (2 days per week remote work).What we believeInclusion: We value diversity in people, ideas, and experiences.Integrity: We believe in transparency, authenticity, and depend on each other to deliver what we promise.Excellence: We contribute to our developments by seeking knowledge and sharing information.Responsibility: We care about our local communities and the global environment.Collaboration: We are one BorgWarner.Recruitment processCV Review - Your application and CV will be reviewed to assess your qualifications and experience in relation to the role requirements.Phone Interview (approximately 30 minutes) - This initial conversation is designed to discuss your background, expectations, and answer any preliminary questions.Technical Interview(s) (1 to 1.5 hours, one or two rounds) - Conducted in English with the manager and an additional team member, this stage focuses on evaluating your technical knowledge and problem-solving skills. The interview can be held via Teams or at our office.Final Interview (45 minutes) - A meeting with a representative from the HR department to ensure alignment with our company culture and discuss the next steps. This interview might also take place via Teams or at our office.#LI-MD1#LI-Hybrid-Internal Use Only: SalaryGlobal Terms of Use and Privacy StatementCarefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.